Richard Burt Email and Phone Number

Key member of project team charged with installing over 4,000 PC’s in medical facilities throughout Greater Cleveland. Machines were both “public” and password protected. Duties included:•Physical installation, cable management, and system testing•Checking network connectivity, BIOS upgrades, and performing quality assurance•Utilized Altiris to capture and replace user profiles on dedicated machinesKey member of project team charged with installing over 1,800 PC’s in less… Show more Key member of project team charged with installing over 4,000 PC’s in medical facilities throughout Greater Cleveland. Machines were both “public” and password protected. Duties included:•Physical installation, cable management, and system testing•Checking network connectivity, BIOS upgrades, and performing quality assurance•Utilized Altiris to capture and replace user profiles on dedicated machinesKey member of project team charged with installing over 1,800 PC’s in less than 3 months on main campus of world-renowned Cleveland medical facility. Machines were “public” access units scheduled for lease return. Duties included:•Imaging and asset tracking/management•Physical installation, cable management, and system testing•Checking network connectivity, BIOS upgrades, and performing quality assurance•Visiting departments and interfacing with staff to schedule/coordinate installations•Post-installation troubleshooting, quality assurance, and issue resolution Show less

Maintained 16 computers and 2 servers in company network by monitoring, performing upgrades to software and hardware, assisting users in issue resolution, creating profiles, and deploying new devices.Provided system upgrade consulting and researched options for optimal performance.