Contractor for Indiana Department of Transportation, Real Estate ROW group.Researching property documents to find ROW plans surveys. Build property mapping system using ArcGIS Pro to consolidate all property records and maps onto one GIS mapping application for INDOT real estate team. Maps are created by geo-referencing plans, legal descriptions, or converting design files to shape files to add into GIS.

Contractor for Duke EnergyDistribution Operations, Distribution Automation, Distribution Management Systems, Power Flow Analysis.Reviewing and assuring Substation SCADA and data points are correct and working.Reviewing and assuring CAP banks SDCADA control is correct and all data points are correct.Research and identify additional potential issues that could prevent deployment of Grid Automation.

• Contractor for Indianapolis Power and Light • Update as-built CAD, Engineering Designs, and field red-line changes into Indianapolis Power and Light’s GIS, including updating attributes.• Create professional grade CAD drawings from engineering sketches and concepts.• Organize and put together design drawing submittals and construction drawing packages.• Draft electrical system operational site maps, single-lines, and schematics under senior designer/engineer’s supervision.• Keep up-to-date with latest GIS, CAD, and system modeling software features and use them to improve drafting quality and efficiency.• Create bill of materials (BOMs) for engineering projects as needed.• Provide design and drafting support to each of the sites as required.• Keep up-to-date with latest CAD technology developments and utilize them to increase productivity and efficiency.

• Contractor for Indiana Department of Transportation (INDOT) This was an 18 month contract assignment• I used ArcGIS and ESRI’s Roads and Highways to maintain and update changes to roads and highways for the Indiana Department of Transportation.• Updated and corrected customized tools in ArcGIS to complete data integration of spatial and tabular database analysis. .• Submitted INDOT’s annual HPMS data to the Federal Highway Department on time.• Support section functions on various spatial tasks in support of divisional goals.• Conducts complex analysis of geospatial data for Geographic Information System (GIS) projects in response to user request (e.g., link existing systems that reside on various platforms, graphical queries, map overlay, project analysis).• Coordinates with INDOT executive staff (e.g., Director, Assistant Director, Deputy Director), office managers, general staff, consultants, government agencies (e.g., IDNR, INGIS, IEPA, IDEM, ISP), & managers in response to requests for digital data & applications.• Conducts complex analysis of geospatial data for Geographic Information System (GIS) projects in response to user request (e.g., link existing systems that reside on various platforms, graphical queries, map overlay, project analysis).• Assists & educates users regarding opportunities GIS technology affords to resolve resource management problems (e.g., provides documentation, tools & presentations/training to all levels of users/customers, write newsletter articles, creates/updates web site resources, establishes/updates standard queries);• Coordinates with INDOT executive staff (e.g., Director, Assistant Director, Deputy Director), office managers, general staff, consultants, government agencies (e.g., IDNR, INGIS, IEPA, IDEM, ISP), & managers in response to user’s request for digital data & applications.• Participates in development of macro-language program (e.g., Visual Basic, Python) for GIS operations to improve user’s products.

• Contractor with Gus Perdikakis Associates as an Engineering Technologist for Duke Energy• Designed the electric distribution in new communities and subdivisions according to the reliability standards of Duke Energy and the NESC.• Used Smallworld for creating maps, and importing a fenced area into Microstation, where I created the electric distribution design for new subdivisions.• All reports and estimates for my projects were completed in Maximo. The design prints and developer prints were attached to the project were attached. All intra-company communication regarding the project was also transmitted through Maximo. • I accomplished my goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities.• Conducted research in the field gathering notes and taking photos of existing facilities that need replaced.

Reading and interpreting as-built drawings and add to system maps in GIS.Imported GIS points of system taken from field and applied corrections to system mapsCollected GPS points with Trimble unit. Maintain and update water distribution system maps and associated attribute tables.

Created maps of IDEM sites in PDF form to be included in file and for distributionCreated maps of IDEM sites that are on the public facing Indiana Map on the internetCreated maps based on legal description from property deeds. Updated attribute data as neededUsed Traverse, COGO, UTM Coordinates, or GPS Coordinates in ARC GIS.Audited spreadsheets in Excel to help assure each IDEM site had correct and current information

My first three years at AT&T was in customer service. I was promoted to a lead rep taking supervisor referrals during my third year. During my fifth year I was promoted to AT&T Executive Appeals.Responsible for the investigation, resolution, and response of verbal and written executive appeals for AT&T consumers directed to senior executives of the AT&T Corporation, Federal Communications Commission, State Public Utility Commissions, and states’ Attorneys General. Researched issues and resolved concerns for company executives. Conducted research on issues to determine to find the root cause of issues and to look for any possible trends that could identify areas which need changed or improved.Established working relations with managers and employees in other departments at AT&T to assist in my investigation and research as well as take corrective action on issues that require immediate change.Developed positive relations with representatives at state regulatory agencies via personal contact as well as writtenManaged special projects as needed. Wrote and proofread responses to customers and Regulatory Agencies. Use GIS maps to investigate issues involving network issues.Facilitated training classes, Acted as lead, handling manager referrals, as well as Q&A from customer service representatives.