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@cigna.com
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Richard Rhoades is listed as Senior Care Associate at Cigna at Cigna, a with 20 employees, based in Glenside, Pennsylvania, United States. AeroLeads shows a work email signal at cigna.com and a matched LinkedIn profile for Richard Rhoades.
Richard Rhoades previously worked as Senior Care Associate at Cigna and Account Manager at Healthcare Strategies. Richard Rhoades holds Diploma, General Studies from Upper Dublin High School.
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Highly-motivated Self-Starter with more than 15 years- experience in the Customer Service / Healthcare industry. Additional skills in training and developing new employees and facilitating individual meetings. Extremely detail oriented, energetic and hard- working; outstanding follow-through and ability to analyze and make decisions.
Listed skills include Microsoft Office, Proficient Using Micrsoft Word, Goldmine, Excel, and 5 others.
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King Of Prussia, Pa.
Handle over 100 incoming calls from clients, hospitals and doctors.Schedule Peer to Peer reviews for our Medical Director with Doctors, Hospitals and HHC providers.Answering and returning appeals calls for denied services.Facilitate team meetings on Monthly changes for the department.Exceeded daily telephone production standards set forth by management
Handle day to day issues from clients regarding benefit eligibility, reporting, and website. Handle implementations of new clients which includes obtaining plan benefits language, sending out marketing material and setting clients up with website access.Assisted in training of all new employees for the Client Services department.Collaborated with sales staff to up sell new products to existing clients. Successfully visited clients to provide them with information regarding new pricing, programs, as well as present management reports
Blue Bell, Pa
Process over 80 medical and hospital claims on a daily basis, utilizing Managed Care system.Ensured a 12 day turnaround time for payment of medical claims by investigating claim histories.Exceeded performance and quality standards of 99% financial accuracy.
Horsham, Pa
Responsible for sorting, copying and distributing of daily work for clinical staff.Completed weekly, monthly and quarterly billing activity reports.Placed over 100 calls daily to hospitals to confirm patient status.Handled in excess of 50 calls daily from hospitals and doctors and referred the too appropriate nurse.
Horsham, Pa
Reviewed enrollment applications for various types of coverage.Evaluated and interpreted various- medical information.Communicated with policyholders regarding application outcome.
Horsham, Pa
Responsible for assisting the supervisor with daily administrative activities.Facilitated individual administrative and quality meetings with CSR staff.Handled the training and development of all new hires.
Horsham, Pa
Handled over 100 incoming calls from clients, hospitals and doctors.Exceeded daily telephone production standards set forth by management. Consistently maintained quality standards above 95% expectation
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Richard Rhoades works for Cigna.
Richard Rhoades is listed as Senior Care Associate at Cigna at Cigna.
AeroLeads has found 1 work email signal at @cigna.com for Richard Rhoades at Cigna.
Richard Rhoades is based in Glenside, Pennsylvania, United States while working with Cigna.
Richard Rhoades has worked for Cigna, Healthcare Strategies, Aetna, and Prudential Healthcare.
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Richard Rhoades holds Diploma, General Studies from Upper Dublin High School.
Richard Rhoades is listed with skills including Microsoft Office, Proficient Using Micrsoft Word, Goldmine, Excel, Proficient Using Microsoft Word, Lotus 123, Windows Xp, and Windows.
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