Senior Technical Account Manager
CurrentThe goal of the Technical Account Manager is to ensure customer success, focusing both on reactive support and pro-active services to enable the customer to successfully deploy the Company solution set and achieve targeted business benefits. The TAM is the single point of contact for the customer and also all internal Company teams as he/she guides the customer through all phases of the Customer Experience Blueprint, providing expertise and guidance on leading best practices for a successful enterprise security solution. He/she serves as a strategic advisor to customers and provides product functionality, technology and implementation expertise by delivering a combination of technical consulting and project management skills.