Richard Stephenson Email and Phone Number

Responsible for management and delivery of security services to the business through a mix of Federal and Contracting Staff. • Provide IT project consulting, stakeholder engagement, and team development.• Implements new engagement models that drive better integration of security services and business objectives. • Change perception of security being a hindrance and increased customer satisfaction.• Responsible for business integration and technology solutions, that enables the organization to move from reacting to security events to detecting and preventing security events. • Designed and implemented reporting procedures to provide stakeholders with a monthly scorecard of security, changed customer engagement from "informed" to target level of "engaged." • Optimized change management resulting in a 100% reduction in major outages, increasing customer confidence and an expedited delivery of solutions. • Coordinate bi-weekly meetings with project managers to track ongoing projects and ensure integration among projects, coordination of staff resources, and detection of scope changes. • Conducts security audits, and implements improved controls and processes. • Establishes security policies and procedures, and conducts security education for executive management, and IT staff

Take an active role in Team USA Youth and Elite Team SelectionFacilitate a character filled team environment for the Youth and Elite High Performance boxing teams.Coordinate and run a competent and beneficial training camp in preparation for international competition.Support and carry out all tenants and aspects of The Internationally proven Team USA High Performance System.Perform film study to give each competing team member the best chance to place on the top of podiums worldwide.Discover and remedy all fighter’s deficiencies or issues both technically and/or emotionally, thereby ensuring that each fighter is in position to perform to their highest capability.

Serve as the Information Technology (IT) Specialist and the Comstaff Director of Information Technology for the United States Corps of Cadets (USCC) at the United States Military Academy (USMA), a direct reporting unit (DRU) reporting directly to the Secretary of the Army. Supports a GO Staff and 2 large 06 departments (BTD and SCPME) along with responsibility for academic, character, military, and physical development. Provides operation and technical support for 17+ courses in BTD during the academic year and the summer months. Serves as a mentor and provides IT guidance and technical support for the BDE S6, the BDE ISO team and over 4500 cadets. Responsible for all matters concerning Information Technology (IT) desktop systems administration, customer support, and service operations. Incumbent is responsible for providing information management technical and administrative support, advisory services, and assistance.

Ensured over 92% up-time of department network, system and data availability and integrity through preventative maintenance and upgrades. Received a very rare, in position promotion from GS-09 to GS-11 for the level of service I provided the department. Analyzed and investigated 100% department security incidents, ensuring that the proper response, and measures where strictly enforced. Inspected security design features, installations and programs to verify compliance with Department of Defense/Army Regulations and standards.Led the development team that successfully created the United States Military Academy's first ever Apple Ipad/Ibooks integrated digital textbook and course. Translated department goals, feature concepts and customer needs into prioritized product requirements and use cases. Set up staff workstations and department classrooms with PCs, Macs, phones and laptops. Reviewed logs for all department networking devices for unresolved abnormalities and problems. Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption. Tested and evaluated Army baseline image and software to improve performance, and usability.

Member of unit Command Group Executive Management Team. Defined Information security policy and procedures for reserve unit. Initiated a unit training program that standardized civilian employee and soldier training that led to an increase in unit readiness by 36%. Maintained and monitored the server room, the wireless network and other server infrastructure. Established criteria for each milestone within the unit IT group training roadmap as a means to measure developmental progress.Led bi-weekly IT team planning meetings to develop team strategies and define project goals.Translated technical specifications into detailed product requirements.