converse360 bring a new chapter of innovation to Customer Experience. A powerful platform that makes it simple to deliver customer service that is fast, effortless and personalised.

Development of activeCONNECT, the innovative digital division that specialises in business transformation, collaboration and customer experience. Providing sophisticated and intuitive technologies that help organisations to collaborate better with customers, business partners and employees. Also commercial responsibility for strategy, innovation and vendor partnerships within activeNETWORKS, a consultancy led practice that provides the expertise to intelligently connect and manage the ever-increasing quantity of devices and workplace locations through wired, wireless and satellite based technologies. activereach provides innovative IT solutions and services as a platform for businesses to grow, reinvent and transform. Experts in IT security, digital ready networks and next generation collaboration technologies.

Commercial responsibility for growing the business with a managed service focus, increasing penetration into existing accounts and winning new name business. Providing strategic direction and leadership to the Direct and Channel Sales teams to drive growth in key focus areas.

Co-founded 5i in 2002 and grew the business into one of the most successful unified communications and IT integrators with significant UK market share. Providing sales leadership and strategic direction to build a vibrant and dynamic team of sales professionals and technical consultants. 5i is widely regarded as a thought leader and trusted advisor to hundreds of blue chip businesses, IT integrators and voice resellers as a specialist in collaboration and customer experience technologies from Cisco, Microsoft, Enghouse and numerous ecosystems partners. In its early years, 5i achieved significant recognition from Cisco both for its expertise to consult, deploy, integrate and support complex systems, and also from training several thousand delegates across the world on how Unified Communications was used to benefit businesses.

Managing and selling some of the earliest Cisco IP Telephony solutions to corporate clients. Voyager became renowned within Cisco UK for leading the market in the IP Communications space. Underpinning the IP Telephony solutions we partnered and integrated with over 30 different software eco-partners to provide tailored systems . Voyager also provided IT Infrastructure including LAN's, WAN's and wireless technologies with design, delivery, support and managed services.

Selling to the corporate market in the South East I specialised in selling Networking products and services based around 3Com, Cisco and Shiva. The role was mainly focused on new business but after winning a number of large accounts I spent some time account managing key customers.