Richard Bartlett Email & Phone Number

Greater Tampa Bay Area

*Driving Technical Support, Management and Consultation for the world's leading Virtual Sports technology company.

Florida, United States

• Provided sales for companies, with up to 50% personal closing ratios.• Improved customer interaction and satisfaction with a 87% average month to month result, 50% higher than established sales consultants on contract• Managed as needed, inspections and installations• Maintained thorough and updated knowledge of equipment and product offerings as well as promotions• Up-sell of warranties and accessories to consistently maximize revenue opportunities• Network effectively with customers, upwards of 50% of customers are referrals and be back business• Second in sales in company• Observed customers and listened closely to questions to ascertain best options and made recommendations accordingly• When customers are presented with problems, made it a point to not leave customers without a solution• Managed up to 20% market shares in area territory , 2nd largest market share in said territory.

Florida, United States

• Essential in saving the company over 2 million dollars in yearly costs by reducing vendor usage nationwide and providing cost saving guidance in regards to the operation of the national technician team.• Responsible for ensuring the national field team had an efficient and productive schedule which ensured the team had sufficient time to schedule flights, hotels and contact with national locations.• Provided company directors with guidance used for the efficient tracking, scheduling and record keeping in relation to the national operation of the field technician team and on site management.• Responsible for the entire Florida Market which encompassed over 3 dozen sites.• Provided company guidance on additional equipment and logistics needed for the entire national team to more efficiently operate.• Essential in protecting the companies interest in regards to vendors and local government, ensuring integrity as well as avoiding losses in response to property and operations management.• Responsible for improving customer satisfaction across the nation as a direct result of actions taken at sites and consultation given to operation teams in the field.

Florida, United States

Florida

• Licensed and Appointed in all 50 States• Exceptional Quality and Service provided to new and current policy holders• Maintain over a 30% closing ratio on new policy holders• Consistently retain dissatisfied policy holders

Virginia, United States

• Provide superior customer service with a sense of urgency, safety and kindness• Ensure punctual pick up and drop off of scheduled passengers• Ensure that the vehicle is maintained in excellent condition and is cleaned regularly

Connecticut, United States

• Drove sales and customers for a new Ahold business brand,with up to a 80% sales growth month to month.• Trained, mentored and developed several store managers and department managers in multiple stores• Implemented new cash procedures company wide as well as corrected handling and integrity issues• Improved customer interaction and satisfaction with a 96% average month to month result, 30% higher than both new and established stores.• Developed and implemented company wide ordering and monitoring of accounts totaling over 4 million dollars• Managed building and equipment maintenance, inspections and installations• Directed and oversaw ordering for entire unit which averaged 150k to 300k weekly orders• Extensive human resource hiring, training and compliance for multiple units• Maintained over a 80% retention rate for non-salary positions and 95% for salaried.

Westport/Connecticut

• Achieved Gross Profit goals for under performing departments in multiple stores/departments• Corrected attendance, morale and productivity issues in multiple stores. Reduced turnover by 50%• Trained and developed several store managers and department managers in multiple stores• Corrected cash handling and integrity issues• Improved customer interaction and satisfaction, nearly doubled survey scores in every category• Managed the ordering and monitoring of accounts totaling over 5 million dollars• Increased sales by mentoring and coaching team for better salesmanship and presentation skills• Doubled store profit bonus payouts

• Completed several in depth training programs such as culture, professionalism and financials• Consistently received bonuses for maintaining 120% to upwards of 250% increase in department financial controls• In depth knowledge and hands on experience with managing budgets up to several million dollars• Role model for my team for having the most dedicated, motivated and well trained employees• Continuously and consistently work with AMC's home office in regards to national vendors and contractors and multi-million dollar refurbishment contracts• In depth and hands on administrative skills involving anything from accounts payable & receivables to vendor and contractor contracts• In depth and hands on experience working with city officials, inspectors and property landlords & owners• Given consultation and training to management both local, regional and divisional in the areas of corporate expectations, construction, hiring, finances, profit & loss, security and training• Experienced working with Fire & Health code, Zoning, leases & Warranty agreements, SOX compliance and public offerings of company assets• Managed an almost half a million yearly maintenance budget as well as working with an additional half a million in capital expense budgets• Assisted with set-up, construction and development of several multi-million dollar remodels and new builds

• Photographer and assistant during client shoots• Managed office operations of billing, sales, equipment rentals & buys and customer service• Managed company's website and office equipment• Assisted in management of company's website and office equipment• Extensive travel to job sites and clients up to 400 miles away• Worked at locations requiring overnight stays• Designed company name, logo, slogan, pricing structure & business model• Trained and consulted Co-Founder on how to independently operate a business & manage the fiscal budget

• Completed an 18 week long in depth manager's training program• Received various awards for areas supervised, such as top sales and profit increases in the district on a monthly reoccurring basis• Produced 70% to 400% increases in sales & profit with a consistent and maintaining increases• Personnel motivator who consistently received above average results from those working under my supervision• Responsible for the management, engagement and training of over 300 employees• In depth knowledge of shrink prevention and management development• Recovered and accounted for shrinkage in half a dozen locations accounting for upwards of 400,000 dollars per location• Experience with inventories totaling upwards of 8 million dollars• Assisted with set-up, construction and development of several multi-million dollar remodels

Iselin, New Jersey

• On site and off site management such as staff directions and material order, pickup and drop off• Hands on experience with roofing, sheet rocking, carpentry, tile laying, and landscaping to full on high end residential additions, alterations and restorations• Hands on experience with blueprints & diagrams, concrete mixing & laying, vermin elimination, and various other tools of the trade

Woodbridge, New Jersey

• Managed shifts. deliveries, ordering, money handling and staffing• Worked with food preparation and sale

Freehold, New Jersey

• Managed a 190,000 sq. ft. warehouse• Performed tasks such as space management, unloading and staff utilization and a fluctuating inventory of several million dollars• Performed high end sales with products that ranged and sold home novelty items of upwards of $50,000+ pool tables and bar tables

Scotch Plains, New Jersey

• Managed the onsite filming of sporting events, town and school board meetings, school events and other locale events• Trained in the management and maintenance of equipment worth upwards of $15,000• Trained new crew members in the use and function of equipment and setup preparations