Richard Finlay Email & Phone Number

Manchester, England, GB

Manchester Area, United Kingdom

Manchester Area, United Kingdom

Role Highlights- Increased team performance to best in Ops- Actioned structural change to increase team efficiency - Increased bi-yearly employee survey results to best in Ops

Manchester Area, United Kingdom

Role Highlights:- Recruited & trained 15 team agents within 6 months- Increased team SLA from 8% to 94%- Drove the RTO/hybrid working following Covid and fostered a supportive environment - Set strategy to allow for team growth and career development - Recognised internally and voted for “non-sales saviour” for support given across sales teams.

Manchester, United Kingdom

• Gamma is a leading supplier of Unified Communications as a Service (UCaaS).Order placement and provisioning management for FTTP, FTTC, WLR & SOGEA products
• Manage product orders using a variety of internal and external systems
• Clearly communicate timelines for provision to customers
• Jeopardy manage provision activities to ensure they are actioned within SLA
• Clearly communicate progress to the customer throughout the process
• Work between a variety of different workflows, prioritising workload accordingly

Sydney, Australia

The Native Rose Hotel offers a selection of Australian owned craft beers and high quality food to suit.“We were on the look out for someone with managerial experience that could manage the business along side the Owner. We appointed Richard in January 2019 and we have watched the business grow since then.He now manages the hotel on a weekly basis.

Caboolture & Condoblin

Sydney, Australia

Plum, a Hong Kong based Company, set out to revolutionise the way people had lunch. When the Company excelled in China its next step was to tap into the Australian market. Richard was our second appointment and led the initial launch, strategy, market research and recruitment of the team that went on to build the business from nothing. His personable.

South America

Having succeeded in my career thus far I achieved a life goal of travelling South and Central America.

Manchester, United Kingdom

Responsible for securing new clients through face to face meetings and discussing how Platinum could support their businesses recruitment needsUnderstanding clients businesses in order to source quality candidates for specific rolesSourcing, interviewing and preparing candidates for interview processesTracking and reporting all recruitment processes and.

Manchester, United Kingdom

Following an intense 6 month physio and health regime and multiple operations I was ready to return to the working world.

Manchester, United Kingdom

Following a non-fault road traffic accident In January 2015 and sustaining 12 major breaks I was to undergo 6 months of operations and physio sessions.

UK

Overall support and leadership of the groups support and sales functions assisting where required to ensure directors and the companies hit their goals.Senior level financial reporting and cost management advice.Continued guidance on organisation of company sales events.Strategic input to groups direction and implementation of said strategy Ongoing.

UK

Duties included national travel on a weekly basis to any number of our 15 Companies within the group to mentor and offer guidance to our directors and senior leadership team.Providing leadership for the national sales support function including one-to-one feedback and group conferencing.Responsible for implementing standards and practices throughout the.

Manchester, United Kingdom

Responsible for overseeing the groups administrative functions in all locations.Built and implemented company directors expense reporting serving 5 companies including analysis of weekly, monthly, and yearly expenditure.Signing off on all travel bookings nationally and internationally whilst also organising Company sales events for upwards of 300.

Manchester, United Kingdom

Responsible for processing and quality assurance of circa 200 daily sales.Personally built reporting systems implemented across the CompanyOn going sales support for 70 sales staffInventory and stock management for all sales collateralBusiness support to onsite and national management teams

Bristol / Manchester, United Kingdom

Working closely with the Managing Director as a mentor I recruited and coached my own sales team. We represented multiple blue-chip clients and were responsible for the delivery of high-quality sales on their behalf. I recruited, trained and on occasion headhunted candidates for my personal sales team of 12 and ensured we delivered on targets, quality, and.

Whitchurch, Shropshire

Bangor-on-Dee, Wrexham, North Wales

Advanced Subsidiary, Psychology

Gcse'S & As Levels