Richard Lujan

Richard Lujan Email and Phone Number

Client Success Manager at Stayntouch @ StayNTouch
bethesda, maryland, united states
Richard Lujan's Location
Las Vegas, Nevada, United States, United States
Richard Lujan's Contact Details

Richard Lujan personal email

n/a
About Richard Lujan

Extensive experience in Property Management System Product Management, including roadmap planning & administration, collaborating with stakeholders, coordinating multiple development teams, and ensuring product growth in the market placeResponsible for product advancement to meet/exceed quality standards and established deliverable timelinesWorked closely with Sales/ Sales Consultants for strategic hospitality business segmentsExcellent presentation and product demonstration skillsResults driven with demonstrated skills in leadership, analysis, and problem solvingExercised Scrum / Agile methodologies for managing product development across multiple teams in different locationsExtensive experience working with Oracles’ OPERA and Springer-Miller’s ATRIO Property Management Systems

Richard Lujan's Current Company Details
StayNTouch

Stayntouch

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Client Success Manager at Stayntouch
bethesda, maryland, united states
Website:
stayntouch.com
Employees:
61
Richard Lujan Work Experience Details
  • Stayntouch
    Client Success Manager
    Stayntouch 2016 - Present
    Las Vegas, Nevada Area
    Establishes productive, professional relationships with key business executives in assigned customer accounts.Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.Proactively assesses, clarifies, and validates customer needs on an ongoing basis.Leads solution development efforts that best address customer needs.Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.Able to respond to functional elements of RFIs/RFPs
  • Springer-Miller Systems
    Atrio Pms Product Manager
    Springer-Miller Systems Nov 2010 - Feb 2016
    Henderson, Nv
    Managed product roadmapConducted Product Council meetings Collaborated with Development, QA, User Experience, and Customer Success teams to prioritize features and establish ROIWorked in a fast-paced multi-team agile/scrum environment
  • Micros Systems Inc
    Account Manager / Technical Sales Consultant
    Micros Systems Inc Jan 1997 - Nov 2010
    Naples, Florida Area
    Managed Major Account portfolios for several major account customers.Provided professional support to client's worldwide and regional offices on software product questions and issues.Completed RFP's, RFII's conducted product demos, and liaised between Sales and DevelopmentSubject matter expert in various modules of the software including BI, PMS, Owner Accounting, and Revenue Management

Richard Lujan Skills

Product Management Saas Integration Leadership Enterprise Software E Commerce Business Analysis Management Agile Project Management Agile Methodologies Cloud Computing Business Intelligence Scrum Software Project Management Software Documentation Hospitality Software As A Service Hospitality Industry Start Up Ventures Virtual Teams

Richard Lujan Education Details

Frequently Asked Questions about Richard Lujan

What company does Richard Lujan work for?

Richard Lujan works for Stayntouch

What is Richard Lujan's role at the current company?

Richard Lujan's current role is Client Success Manager at Stayntouch.

What is Richard Lujan's email address?

Richard Lujan's email address is ri****@****ler.com

What is Richard Lujan's direct phone number?

Richard Lujan's direct phone number is +130135*****

What schools did Richard Lujan attend?

Richard Lujan attended East Los Angeles College.

What skills is Richard Lujan known for?

Richard Lujan has skills like Product Management, Saas, Integration, Leadership, Enterprise Software, E Commerce, Business Analysis, Management, Agile Project Management, Agile Methodologies, Cloud Computing, Business Intelligence.

Who are Richard Lujan's colleagues?

Richard Lujan's colleagues are Prabol Bhandari, Cortlin Gillis, Frewoini Golla, Erin Fischer, Deepak Adhikari, Ramanpreet Kaur, Victor Azul.

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