Client Success Manager
CurrentEstablishes productive, professional relationships with key business executives in assigned customer accounts.Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.Proactively assesses, clarifies, and validates customer needs on an ongoing basis.Leads solution development efforts that best address customer needs.Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.Able to respond to functional elements of RFIs/RFPs