Richard Bennett Email & Phone Number

Dallas, Texas, United States

Rockville, Maryland, United States

Vienna, Virginia, United States

•Maintain a network of over a dozen Windows based servers with very minimal downtime.•Manage VMware environment of ten production and development servers.•Manage the outsourcing of all help desk operations to 3rd party supplier.•Assist with technical design and architecture of global IS services for company acquisitions and on-going operations.•Troubleshoot network infrastructure, user hardware/software issues.•Coordinate logistics of WAN connectivity for new offices•Manage the configuration and performance of all PC systems and telecommunications.•Maintain accurate, complete and up-to-date inventory records for all IT equipment.•Manage half a dozen copiers with network scanning and faxing.•Manage BlackBerry Enterprise Server.•Manage Back-ups and off-site storage.•Implementing Process and Procedure protocols for IT.•Provide continuous process improvement by identifying and implementing key lesson learned.•Establish, review and process quotes, requisitions and purchase orders for capital equipment.•Gather requirements for new IT projects from internal stakeholders.