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Senior Business Manager with extensive experience in successfully managing information technologies and store system resources of a diverse range of companies with unique corporate goals and challenges. Results oriented with strong interpersonal skills and a track record of building teams to produce a strong, stable work environment. Demonstrated accomplishments have built reputation as a multi-skilled, high energy leader and resourceful consensus builder within the User Community and Senior Management.
Salesforce
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Retail Product Senior ManagerSalesforce Oct 2024 - PresentSan Francisco, California, Us
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Business Owner / Chief ConsultantRondack Systems Group Llc Feb 2018 - Oct 2024High energy retail consulting company with over 25 years experience managing all types of technology, applications, infrastructure, integration, communications, and store systems for large and small companies.
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Director Of Store TechnologyPredictspring Mar 2018 - Sep 2024Mountain View, California, Us -
Director Of Infrastructure And Retail SystemsVineyard Vines Apr 2015 - Feb 2018Stamford, Connecticut, Us -
Retail ConsultantR.S.G. Consulting Jun 2014 - Apr 2015
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Director Of Store Systems DevelopmentKwi Nov 2012 - May 2014
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ConsultantGsi Commerce, An Ebay, Inc. Co. Feb 2012 - Nov 2012Us -
Retail ConsultantR.S.G. Consulting Jun 2011 - Nov 2012IT Management Consultants, specializing in all aspects of Retail and Pharmacy Systems
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Director Of Store SystemsDuane Reade Aug 1983 - Jul 2011New York, New York, UsAs a department head and business partner, primarily focused on setting the technology direction in support of front store and pharmacy operations. At Duane Reade the purview has grown to include development and support for Point of Sale, Pharmacy store systems, Pharmacy Central Fill, Pharmacy Mail Order, IVR, Third Party Administration and Pharmacy Data Warehouse. In 1999 established the Store Install Group to handle the installation of store equipment and telecom wiring, as well as the Technical Field Group to handle all store equipment issues. Member of several internal operating committees, including IT Leadership, PCI, HIPAA, SOX, Pharmacy, Pricing and Loyalty to name a few. Instrumental in bringing to market the first customer loyalty program to be launched by a chain pharmacy in 1999. In 2005 brought the program to the next level with a centralized database. In 2010 returned to the drawing board to develop a new loyalty program with features such as electronic rewards redemption and Incentive clubs. The program was immediately embraced by the public and to date claims an active membership of over 2 million. Technology spans 30 years. Prior to Duane Reade, leadership positions at the Rock Bottom drug store chain and CitiGroup. -
Director Of MisRockbottom Stores Aug 1983 - Oct 1998Director of MIS 1985 - 1998 Rockbottom was a 42 store drug store chain headquartered in Lake Success, New York and was acquired by Duane Reade in 1998.Overall management responsibilities for a Development staff of six and an Operations staff of eleven which supported all headquarters systems as well as field services.Directed the implementation of numerous new systems including E3 Merchandising which significantly improved the ordering and replenishment cycles.Implemented new technologies including UNIX, AIX, POS and RF which resulted in overall service level improvements for many operational areas of the Company. MIS Manager 1983 – 1985Oversee operational support for all daily warehouse ordersProvided Company Controller with support and technical specifications for new accounting application which increased the level of automation.
Richard Gilbert Skills
Richard Gilbert Education Details
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Suny Canton
Frequently Asked Questions about Richard Gilbert
What company does Richard Gilbert work for?
Richard Gilbert works for Salesforce
What is Richard Gilbert's role at the current company?
Richard Gilbert's current role is Retail Product Senior Manager at Salesforce.
What is Richard Gilbert's email address?
Richard Gilbert's email address is gi****@****ade.com
What is Richard Gilbert's direct phone number?
Richard Gilbert's direct phone number is +120348*****
What schools did Richard Gilbert attend?
Richard Gilbert attended Suny Canton.
What skills is Richard Gilbert known for?
Richard Gilbert has skills like Retail, Pos, Inventory Management, Team Building, Vendor Relations, Customer Service, Budgeting, Process Improvement, Customer Relations, E Commerce, Negotiation, Loss Prevention.
Who are Richard Gilbert's colleagues?
Richard Gilbert's colleagues are Varun Raju Vysyaraju, Keri Millstein, Bob Hartung, Spencer Mott, David Kirk Ii, Sayalee Kulkarni, Poonguzhali S..
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