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Richard Berta Email & Phone Number

ProgramandAccount Manager at ValueFlow Australia
Location: Greater Sydney Area, Australia 12 work roles 2 schools
1 work email found @uws.edu.au LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@uws.edu.au
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Current company
ValueFlow Australia
Role
ProgramandAccount Manager
Location
Greater Sydney Area, Australia
Company size
55 employees

Who is Richard Berta? Overview

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Quick answer

Richard Berta is listed as ProgramandAccount Manager at ValueFlow Australia, a with 55 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at uws.edu.au and a matched LinkedIn profile for Richard Berta.

Richard Berta previously worked as Enterprise Services Manager at Western Sydney International Airport and Program/Account Manager at Valueflow Australia. Richard Berta holds Master Of Business And Commerce, Operations Management from Western Sydney University.

Company email context

Email format at ValueFlow Australia

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rberta@uws.edu.au
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AeroLeads found 1 current-domain work email signal for Richard Berta. Compare company email patterns before reaching out.

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Profile bio

About Richard Berta

A trusted and accomplished Senior Leader who brings insight, quality, and value by connecting, innovating, and transforming environments into modern digital businesses.With extensive experience in IT management focusing on service oriented outcomes and service improvement. I have managed all facets of IT Operations and I am an accomplished leader in Digital transformation. Leading many IT Teams across multiple disciplines both technical and business focussed including Agile Software Development Life Cycle, IT Performance Management, Business and IT Process Design, Vendor Management, Data Centre Facilities Management, IT Business Partnering, IT Service Management, Continual Service Improvement, IT Service Desk and User Support, Standard Operating Environment, Remote User Technology, and Hybrid Meeting Room Technology.Specialties: Leadership and Mentoring, Digital Experience, Customer Service, Stakeholder Engagement, ITIL Service Management, Project Management, Solution Delivery, Process Design and Improvement, Business Relationship Management, IT Operations & Support.

Listed skills include Itil, It Service Management, Change Management, Management, and 46 others.

Current workplace

Richard Berta's current company

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ValueFlow Australia
Valueflow Australia
ProgramandAccount Manager
Sydney, NSW, AU
Website
valueflowit.com.au
Employees
55
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Company profile
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12 roles · 24 years

Richard Berta work experience

A career timeline built from the work history available for this profile.

Enterprise Services Manager

Current
Western Sydney International Airport

Liverpool, Nsw, Au

Working with project teams and suppliers in designing, configuring and managing the enterprise service management for the Airport and support the delivery of Business and Technology Strategies. * Enterprise Service Management* ESM Platform * Service Desk and Support* Vendor Management* ESM strategy and roadmap

May 2023 - Present

Program/Account Manager

Valueflow Australia

Sydney, Nsw, Au

Strategic Account Management and Program management. Accountable for end to end delivery of services across key strategic account. Strategic and tactical advisory services: - IT Service Management - Enterprise Service Management - Sales/ revenue management - Executive relationship management - Agile and Waterfall software development lifecycle management

Oct 2021 - Apr 2023

Head Of Digital Experience & Support

Sydney Water

Parramatta, New South Wales, Au

Accountable for developing and leading strategic direction for digital experience across the enterprise. Managing a senior leadership team accountable for IT support and desktop environment, digital communications, operational processes, IT Asset Management, and digital business relationship management.Key Achievements:- Remote/flexible working transformation- Digital Experience Strategy and Roadmap- Support and Service Desk transformation

Mar 2020 - Aug 2021

Manager, Digital Service Performance

Sydney Water

Parramatta, New South Wales, Au

Service Management Office- Service Operations- Service Transition- Service DesignVendor ManagementService DeliveryPerformance ReportingFinancial ManagementKey Achievements:- Developed vendor performance process- End User Computing Strategy- Asset Management toolset implementation

Jan 2019 - Mar 2020

Manager, Digital Resilience

Sydney Water

Parramatta, New South Wales, Au

Manage the secure operation, maintenance and management of:- Operational acceptance of digital solutions, products and services- Service Desk and end user support - Operational Resilience, recovery/disaster recovery solutions and services- Operational partners and services (vendor management)- Service health, service levels, availability, capacity.- Asset lifecycle, refresh and maintenance.- Configuration management.- Change, Knowledge, Problem, Incident management services- Operational readiness, performance processes, service integration and brokering ensuring digital resilience and continuous improvement.- IT Service Management (ITSM)- Data Centre services- Business Services- Financial ManagementKey Achievements:- Disaster Recovery process- Network contract transition- Defined Digital Acceptance and Transition processes

Jul 2016 - Jan 2019

Technology Assurance Services

Sydney Water

Parramatta, New South Wales, Au

Sydney Water is Australia's largest water utility, with 3,000 staff and an area of operations covering 12,700 km2Key Accountabilities:Technology assurance services across all sitesITIL frameworkRisk managementVendor managementService level/ operational performance reportingStrategic planningKey Achievements:- End User Computing contract and tender- Developed and implemented IT Service Management Framework- ITSM toolset replacement

Oct 2014 - Jul 2016

Senior Service Improvement Manager

Transport For Nsw

Multiple Locations Across The State, Nsw, Au

Key Accountabilities:Change LeadershipStaff LeadershipOperational ManagementTeam ManagementSafetyEthics and probityService monitoringMethodologies for identifying service and process gaps & remediation plansService analysisService improvementCustomer satisfaction program developmentStakeholder/relationship management

Jul 2013 - Sep 2014

Process Manager

University Of Western Sydney

Penrith, New South Wales, Au

Responsibilities Include:planning, designing and implementation of Service Management processes ITSM Toolset implementationProcess ImprovementContinual Service ImprovementRelationship ManagementSupport PlanningProcess training

Feb 2013 - Jul 2013

It Service And Incident Manager

University Of Western Sydney

Penrith, New South Wales, Au

Responsibilities include:Managing incidents across all IT activitiesService level analysis and reporting Support planningIT Lab rebuild coordinationService DeskCollaboration SupportService ManagementRelationship management

Sep 2009 - Feb 2013

Project Manager, Desktop And Collaboration Systems

University Of Western Sydney

Penrith, New South Wales, Au

Managed project for:Windows Vista development and implementation across the universityMS SharePoint 2007 development and implementationHigh level macro design for MS Exchange 2007/2010

Mar 2008 - Sep 2009

Client Services

University Of Western Sydney

Penrith, New South Wales, Au

Financial ManagementLeadership in Large support portfolio including 1st and 2nd line supportLeadership of Desktop Services (Desktop engineers)Responsible for over 40 IT techniciansManaged 2nd level support teams on two campuses at UWS, Rydalmere (inc. westmead) and Penrith.

2003 - 2008 ~5 yrs
Team & coworkers

Colleagues at ValueFlow Australia

Other employees you can reach at valueflowit.com.au. View company contacts for 55 employees →

SS Sharuthiny Sudhagkaran Pillay Sharuthiny Sudhagkaran Pillay Colleague at Valueflow AustraliaCyberjaya, Selangor, Malaysia View → MA Miguel Alimangohan Miguel Alimangohan Colleague at Valueflow AustraliaSydney, New South Wales, Australia View → SA Sara Al-Bakri Sara Al-Bakri Colleague at Valueflow AustraliaSydney, New South Wales, Australia View → LE Luis Esparas Luis Esparas Colleague at Valueflow AustraliaMetro Manila, National Capital Region, Philippines View → SB Shashank B. Shashank B. Colleague at Valueflow AustraliaSydney, New South Wales, Australia View → RA Ryan Amarillo Ryan Amarillo Colleague at Valueflow AustraliaGeneral Trias, Calabarzon, Philippines View → ND Nguyen Duong Nguyen Duong Colleague at Valueflow AustraliaDoolandella, Queensland, Australia View → KR Karl Rohde Karl Rohde Colleague at Valueflow AustraliaMelbourne, Victoria, Australia View → TS Thobie Sakamaki Thobie Sakamaki Colleague at Valueflow AustraliaSanta Maria, Central Luzon, Philippines View → CM Chris Madden Chris Madden Colleague at Valueflow AustraliaGreater Sydney Area, Australia View →
2 education records

Richard Berta education

Master Of Business And Commerce, Operations Management

Western Sydney University

Graduate Certificate Of Business, Operations Management

Western Sydney University
FAQ

Frequently asked questions about Richard Berta

Quick answers generated from the profile data available on this page.

What company does Richard Berta work for?

Richard Berta works for ValueFlow Australia.

What is Richard Berta's role at ValueFlow Australia?

Richard Berta is listed as ProgramandAccount Manager at ValueFlow Australia.

What is Richard Berta's email address?

AeroLeads has found 1 work email signal at @uws.edu.au for Richard Berta at ValueFlow Australia.

Where is Richard Berta based?

Richard Berta is based in Greater Sydney Area, Australia while working with ValueFlow Australia.

What companies has Richard Berta worked for?

Richard Berta has worked for Valueflow Australia, Western Sydney International Airport, Sydney Water, Transport For Nsw, and University Of Western Sydney.

Who are Richard Berta's colleagues at ValueFlow Australia?

Richard Berta's colleagues at ValueFlow Australia include Sharuthiny Sudhagkaran Pillay, Miguel Alimangohan, Sara Al-Bakri, Luis Esparas, and Shashank B..

How can I contact Richard Berta?

You can use AeroLeads to view verified contact signals for Richard Berta at ValueFlow Australia, including work email, phone, and LinkedIn data when available.

What schools did Richard Berta attend?

Richard Berta holds Master Of Business And Commerce, Operations Management from Western Sydney University.

What skills is Richard Berta known for?

Richard Berta is listed with skills including Itil, It Service Management, Change Management, Management, It Management, Incident Management, Project Management, and Business Process.

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