Richard Lam Email & Phone Number

Richard Lam is a Global Digital Marketing and Strategy at Cisco. Colleagues describe him as "Being a founding member of the social care team, I was able to assist and help build our Sprinklr care tool from ground up. Luckily, since I joined Cisco, Rich was one person that remained consistent and the easiest person to work with. Rich led the social care team – where he pushed the envelope and enhances our process to where it became more sophisticated than ever, especially for reporting. Rich has been one of the best managers and leaders that I have worked with. Not only is he… Show more" and "Richard has a strong knowledge and expertise in social media. His extensive experience allows him to think of a variety of methods to get things done and he ensured that I used the most optimal ones. His calming personality and encouraging style made me comfortable in all situations. He leads with patience and willingness to help, which motivated me to give the best."