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Rich Mullen Email & Phone Number

Senior Manager at Lumen Technologies
Location: Bellevue, Washington, United States 12 work roles 2 schools
1 work email found @centurylink.com 3 phones found area 425 and 333 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email r****@centurylink.com
Direct phone (425) ***-****
LinkedIn Profile matched
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Current company
Lumen Technologies
Role
Senior Manager
Location
Bellevue, Washington, United States

Who is Rich Mullen? Overview

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Quick answer

Rich Mullen is listed as Senior Manager at Lumen Technologies, based in Bellevue, Washington, United States. AeroLeads shows a work email signal at centurylink.com, phone signal with area code 425, 333, and a matched LinkedIn profile for Rich Mullen.

Rich Mullen previously worked as Manager of Technical Account Management Team at Centurylink Cloud and Senior Technical Account Manager at Centurylink Cloud. Rich Mullen holds M.S., Master Of Science, Radiological Sciences | Nuclear Engineering | School Of Public Health from University Of Washington.

Company email context

Email format at Lumen Technologies

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{first_initial}{last}@centurylink.com
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AeroLeads found 1 current-domain work email signal for Rich Mullen. Compare company email patterns before reaching out.

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Profile bio

About Rich Mullen

Rich Mullen is a Senior Manager at Lumen Technologies. He possess expertise in program management, software development, software project management, cloud computing, sharepoint and 32 more skills. Colleagues describe him as "In my experience the most important factor in the quality of a job is management. Rich is the best manager I have worked with. From day one he provided clear direction, and open communication to resolve confusion. He believe the members of his team want to do their best and seeks to encourage and enable them to do just that. Regular team meeting kept us up to date on what we needed to know to do our job and provided time for the team to bring up any obstacles to getting our job done. He was a strong advocate for the team in the larger organization." and "I have worked and managed Rich for over the past 4 years. He has always been a strong customer advocate and service oriented. Rich excels and is not afraid at taking on problems and looking for both short and long term solutions that will ensure positive outcomes for customers, business partners, and his team. Rich always looks for ways to capture metrics, feedback, and improves to ensure the business and partners are getting what they value, need, and are successful. Rich is also a great team player and valued mentor for junior people sharing his mature approach and business practices. Rich is a great asset and I not only highly recommend him but would hire him back without hesitation! "

Listed skills include Program Management, Software Development, Software Project Management, Cloud Computing, and 33 others.

Current workplace

Rich Mullen's current company

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Lumen Technologies
Lumen Technologies
Senior Manager
Bellevue, WA, US
Website
lumen.com
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12 roles · 41 years

Rich Mullen work experience

A career timeline built from the work history available for this profile.

Senior Manager

Current
Lumen Technologies

Bellevue, Washington, United States

2018 - Present ~8 yrs 4 mos

Manager Of Technical Account Management Team

Centurylink Cloud

Bellevue, WA

2016 - 2018 ~2 yrs

Operations Program Manager & Support Team Manager

Microsoft

Redmond, WA

  • Managed and delivered quarterly and monthly Business Reviews, metrics, scorecards and assessments of product success for the Engineering Excellence division. Managed the Operations onboarding process for new.
  • Delivered impactful service reviews to empower business decisions and improve business partner and client satisfaction
  • Improved and motivated team performance through focused development of each individual resulting in outstanding business partner and client service
  • Developed, maintained, and tracked Service Level Agreements (SLAs) for 20+ applications and services across Microsoft; setting appropriate expectations and improving cross-group collaboration
  • Utilized Microsoft Dynamics CRM customer management system and implemented workflow improvements that helped the support team consistently meet SLAs
  • Managed onboarding process for new services that reduced "go live" issues through structured process and clear communication
2010 - 2014 ~4 yrs

Program Manager - Internet Information Services (Iis)

Microsoft

Redmond, WA

  • Managed Sustained Engineering and Supportability programs, and also provided release management for the Web Application Gallery project.
  • Drove product bug fixes through development engineering system for on-time delivery to customers
  • Produced weekly and monthly bug reports to provide status & visibility for Customer Support Services and Technical Account Managers
  • Ran daily triage meetings, weekly security reviews, and delivered daily detailed status reports for Web Application Gallery
  • Shipped IIS 7.5 on time
2009 - 2010 ~1 yr

Test Operations Manager - Internet Information Services (Iis)

Microsoft

Redmond, WA

  • Managed engineering team with lab of over 1,000 servers, ensuring operational execution of daily build verification, Functional, Reliability, and Stress tests. Following a year of successful management of lab.
  • Managed development of highly successful test run management and reporting tool resulting in significant improvements, including fewer mistakes and faster data delivery
  • Streamlined IIS, Commerce, and Media team lab and office hardware budgets saving $163K in FY 2008
  • Collaborated with engineering to deploy and test pre-release software in WinISP production environment which discovered critical bugs prior to shipping the final product thus saving the company significant sustained.
  • Coached WinISP team to utilize all available resources to increase service efficiency while maintaining performance and reliability which included implementation of Bit Rate Throttling technology reducing bandwidth.
  • Shipped IIS 7.0 on time
2006 - 2009 ~3 yrs

Software Test Engineer | Lab Engineer - Internet Information Services (Iis)

Microsoft

Redmond, WA

  • Managed BVT (Build Verification Test) process, ran reliability & stress tests, and drove root cause analysis improvements. Maintained product test results databases and data quality. Maintained lab hardware. Set up and.
  • Received Microsoft “Gold Star” award for quality and reliability improvements to build verification test (BVT) process
  • Developed test monitoring and reporting tools using Visual Studio, Visual Basic, Internet Information Services, and SQL, improving test run efficiency and data analysis
  • Program manager for Test Handoff project which significantly improved test quality and automation infrastructure
  • Shipped IIS 5.0, 5.1, 6.0 on time
1999 - 2006 ~7 yrs

Environmental Program Manager

Waste Management (Usa Waste)

Bremerton, WA

  • Managed environmental and operations programs for Olympic View Sanitary Landfill.
  • Negotiated Annual Solid Waste Handling Permit with County health officials
  • Handled regulatory analysis, interpretation, and compliance for all site permits
  • Developed and managed waste characterization and screening program
  • Provided waste characterization and cleanup consulting to military, industrial, commercial, and private clients
  • Researched, installed, and maintained radiation detection system for incoming waste loads
1996 - 1998 ~2 yrs

Environmental Chemist | Health & Safety Program Manager

Geoengineers

Redmond, WA

1993 - 1995 ~2 yrs

Environmental Scientist | Project Manager

Parametrix

Bellevue, WA

1989 - 1993 ~4 yrs
Team & coworkers

Colleagues at Lumen Technologies

Other employees you can reach at lumen.com. View company contacts →

BG Brahim Gaddour Brahim Gaddour Colleague at Lumen Technologies Mequon, Wisconsin, United States, United States View → YN Yves Ndolo Yves Ndolo Colleague at Lumen Technologies Broomfield, Colorado, United States, United States View → MM Matthew Milbeck Matthew Milbeck Colleague at Lumen Technologies Pelican Rapids, Minnesota, United States, United States View → GB Greg Baum Greg Baum Colleague at Lumen Technologies Greater Milwaukee, United States View → VS Viral Saraiya Viral Saraiya Colleague at Lumen Technologies Greater Seattle Area, United States View → SR Shilpa Reddy Shilpa Reddy Colleague at Lumen Technologies Ananthapuramu, Andhra Pradesh, India, India View → CM Chris Mcmullin Chris Mcmullin Colleague at Lumen Technologies Portland, Oregon, United States, United States View → RN Rouel Nepomuceno Rouel Nepomuceno Colleague at Lumen Technologies Stockton, California, United States, United States View → RA Raul Ayala Raul Ayala Colleague at Lumen Technologies Greater Phoenix Area, United States View → JM Jesse Marston Jesse Marston Colleague at Lumen Technologies Fort Lupton, Colorado, United States, United States View →
2 education records

Rich Mullen education

M.S., Master Of Science, Radiological Sciences | Nuclear Engineering | School Of Public Health

University Of Washington

Activities and Societies: Research Assistant, Sigma Xi Scientific Research Society, American Chemical Society

B.A., Bachelor Of Arts, Chemistry

Colorado College

Activities and Societies: American Chemical Society, Phi Gamma Delta, Intramural Basketball, Intramural Football, Intramural Softball.

FAQ

Frequently asked questions about Rich Mullen

Quick answers generated from the profile data available on this page.

What company does Rich Mullen work for?

Rich Mullen works for Lumen Technologies.

What is Rich Mullen's role at Lumen Technologies?

Rich Mullen is listed as Senior Manager at Lumen Technologies.

What is Rich Mullen's email address?

AeroLeads has found 1 work email signal at @centurylink.com for Rich Mullen at Lumen Technologies.

What is Rich Mullen's phone number?

AeroLeads has found 3 phone signal(s) with area code 425, 333 for Rich Mullen at Lumen Technologies.

Where is Rich Mullen based?

Rich Mullen is based in Bellevue, Washington, United States while working with Lumen Technologies.

What companies has Rich Mullen worked for?

Rich Mullen has worked for Lumen Technologies, Centurylink Cloud, Microsoft, Waste Management (Usa Waste), and Geoengineers.

Who are Rich Mullen's colleagues at Lumen Technologies?

Rich Mullen's colleagues at Lumen Technologies include Brahim Gaddour, Yves Ndolo, Matthew Milbeck, Greg Baum, and Viral Saraiya.

How can I contact Rich Mullen?

You can use AeroLeads to view verified contact signals for Rich Mullen at Lumen Technologies, including work email, phone, and LinkedIn data when available.

What schools did Rich Mullen attend?

Rich Mullen holds M.S., Master Of Science, Radiological Sciences | Nuclear Engineering | School Of Public Health from University Of Washington.

What skills is Rich Mullen known for?

Rich Mullen is listed with skills including Program Management, Software Development, Software Project Management, Cloud Computing, Sharepoint, Team Leadership, Management, and Testing.

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