Rich Mullen Email & Phone Number

Rich Mullen is a Senior Quality Assurance Test Engineer at Harmonic. He possess expertise in testing, debugging, perl, test automation, linux and 30 more skills. Colleagues describe him as "Rich is one of the most diligent and customer-focused engineers I have ever worked with. In stressful and difficult situations serving a very demanding customer Rich was able to gain the customer's confidence and was recognized for keeping commitments and excelling in his responses to ensure the customer could meet their goals." and "Rich has few peers when it comes to his ability to problem solve, deductively reason and follow through on complex engineering tasks. In the 14 yrs I've worked with him there has been no problem too complex that he could not solve and do so enthusiastically. Rich has also proven to have exceptional customer orientation skills even in the toughest of customer/supplier environments. Specifically, in the last few years Rich's contributions in ATE development and problem solving have been absolutely critical to the success of my team developing technology for and executing Intel's Core i7 microprocessor silicon debug effort. I highly recommend Rich Mullen for any Electrical Engineering position that would take advantage of his deep experience in Debug Testers, software development that controls hardware of any kind and Test Engineering of complex electrical assemblies."

Listed skills include Testing, Debugging, Perl, Test Automation, and 31 others.

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  Senior Quality Assurance Test Engineer

  Harmonic

  Jan 2009 - Present

  Conduct, schedule, monitor and triage automated test runs on a daily basis; this includes new features and regression testing.File bugs based on triage in JIRA bug tracking database; reproduce issues and verify fixes delivered by Development either trough automation runs and/or manual testing using automation infrastructure.Design automated and manual tests and for Spectrum media servers and ports.Design and maintain test infrastructure through multiple product release cycles. This includes a video router system that allows wider test coverage in less time.Work with Development Engineering to reproduce critical customer issues.