Rick Priebe Email & Phone Number

Lakeville Mn

• Management of a Server 2012r2 Hyper-V environment consisting of 57 physical host and over 1000 guests across 3 sites.Implementation of Cluster Aware Updating.• Building, maintaining and deploying standardized images for guest VMs.• Configuring and automating deployment of AlwayOn Availability for SQL 2012, and 2014 guests, via Powershell.• Management of Compellent SAN Storage• Implemented Microsoft Scale Out File Server in Development and Production using DataON hosts and Jbods with 720TB of storage. Use Powershell scripts to monitor disk health and available storage. • Management of MSDN licensing.• User creation and removal.

Edina, Mn

• Escalation Support for Compellent storage. Worked with level one Copilot technicians and customers to troubleshoot and resolve advanced issues. San issues include replication, raid, performance, fibre and iscsi connectivity. Additional support is provided for operating systems such as Windows 2008 and 2012 as well as VMware ESX 4x and 5x for connectivity, MPIO, data integrity and HBA configuration.• Engaged partners and other vendors to work collaboratively to resolve issues when needed including Microsoft, VMware and CommVault.• Responsible for mentoring new escalation team members to teach them procedures, tools and troubleshooting methods as well as the command line management of Compellent. • Writing Root Cause Analysis documents for individual customers, and internal Copilot Notification documents and ISO 9000 certified Job Aid documents.

• Management of 2 ESX farms consisting of 8 physical hosts and 75 guests. Did initial implementation of ESX 3.5 and the P2V conversions. Planned and upgraded to ESX vSphere 4 in both locations.• Administration of 3 Xiotech SAN installations comprising 120TB of storage. Upgraded to Emprise 7000 and migration of data from Magnitude 3D. Consolidated 6 Magnitude classic to 2 Magnitude 3Ds in centralized datacenters.• Management of a 450 seat environment (9 nationwide locations). Responsible for planning and opening the 3 latest offices with minimal notification. Including building and configuring local DCs. Installing all servers, networking and desktop hardware. • Assisted with Exchange 2007 and 2010 management as well as the implementation of Exchange 2010 and Lync phone systems.• Primary escalation point for irresolvable issues both in and out of my areas of expertise• Implemented and configured Asigra software for an offsite cloud based backup and fast recovery solution. Also setup MS Data Protection Manager to handle archiving some backups to tape. Trained coworkers to maintain.• Determined Desktop standards and imaging procedures. Designed and implemented dynamic imaging method to allow for frequent software changes. Mentored coworkers to manage.• Supervised teams from 3 to 8 people during a major hardware and software update. deploying workstation, MS Lync phone systems, Windows7, Office 2010, and new document management system.• Implemented Direct Access.• Installation and configuration of Blue Arc NAS. Responsible for setting up Hatachi disk arrays, creating storage groups, file systems, cifs names and shares as well as replication and data tiering.• Configured and managed patch management via WSUS• Created, tested and deployed all GPOs for servers and workstations• Managed Microsoft remote access servers for each location• Managed software distribution to all workstation• Writing policy and procedures for server build/retirement

• Support of an 800+ seat call center environment (3 locations)• Trained and supervised new and temporary employees on all systems and policies • Maintained Windows 95/98 and Windows NT/2000 operating systems • Created and deployed system images for a call center• Coordinated with management to deploy Windows XP and hardware updates for end users • Worked with customer to resolve any system issues, software installation, and education• Dell certified hardware support and repair