Rick Brown Email & Phone Number

Central PA

• GROUNDWORKS, Shamokin Dam, PAGeneral Manager
• Directed sales, production, and service to exceed annual operations plans, branch revenue, and cost targets while achieving high customer satisfaction through personable support and communications.
• Managed a branch of 70+ operations, service, and production employees by directing the customer experience, developing operational goals, and implementing strategies to enhance sales and profitability.
• Exceeded gross profit expectations through an in-depth annual operating plan projecting sales revenue, cost of goods and services, gross margin estimates, operating expenses, and annual net income.
• Optimized productivity and exceeded the budgeted gross profit 2023 by 249 bp by developing processes, overseeing employees, fostering a motivated work environment, and implementing changes.
• Rebuilt a newly acquired branch by managing staffing and training for the sales, fleet, inventory, and operations departments to achieve branch growth and expansion through the build-out and new location.

Winston-Salem, North Carolina, United States

• Sales Manager (2019 – 2021)
• Recruited, hired, trained, and managed a sales team of 17 Winston-Salem sales staff and 6 service staff by communicating job expectations, evaluating performance, and motivating staff via personable leadership.
• Enforced 100% adherence to corporate policies and procedures to ensure operational efficiency.
• Drove sales metrics and territory growth by managing sales strategies and customer dispute resolutions.
• Achieved $6M in sales growth, resulting in recognition as the National Sales Manager of the Year in 2020.
• Prepared sales staff members for future promotion to managerial positions through individualized training.

Winston-Salem, North Carolina, United States

• Assistant Sales Manager (2018 – 2019)
• Recruited, interviewed, and trained Sales Representatives via tailored coaching and feedback.
• Developed in-depth product training materials to expedite development and align strategic direction.
• Coordinated and oversaw field training for Sales Representatives to ensure individual readiness.
• Achieved high customer satisfaction by liaising between production and sales teams to foster customer-oriented decision-making and strategies.

North Carolina

• Served as the first Sales Representative to promote Polyurethane Foam sales in residential markets.
• 100% commission sales within a competitive home improvement industry by contacting prospective clients and negotiating mutually beneficial terms, including tailored packages and opportunities.
• Acted as a Foundation and Structural Specialist for NC, VA, and TN to enhance project success across planning, third-party communications, and solution development.

Hickory, North Carolina, United States

• Developed tailored solutions by analyzing needs, coordinating communications, and identifying opportunities.
• Enhanced internet and traditional marketing strategies to deliver innovative initiatives and campaigns.
• Supported 20+ corporations, small and mid-size businesses, start-ups, and non-profit organizations.

• United States Largest Log Home Manufacturer
• Coordinated and developed marketing to promote national brand image in GA, FL, NC, SC, TN, VA and WV.

Florida & South Carolina

• Worked closely with the owner in formulating and implementing operational strategies to institute effective cost controls, staffing requirements and revenue improvements, enabling the company to become a regional.
• Specialized in identifying optimum entry and exit strategies for builder and venture capitalists.
• Advised land developers on marketing strategies to maximize profits for breaking up land acquired into multiple marketing segments that would appeal to a wide array of customers.

Florida & South Carolina

Drove marketing management by developing entry and exit sales strategies, initiating product introductions, branding, designing collateral materials, coordinating event/trade shows, nurturing press relations, and implementing marketing plans and activities.