Richard D. Email & Phone Number

Waterloo, Il, Us

Bcore is a full a full-spectrum intelligence company built on trust and teamwork whose core mission is to innovate within the national security space.

United States

Recently retired Information Management Professional seeking part time telework positions worldwide or part time positions located in the St. Louis area in IT, IT Security, Business Continuity Planning Security Training, Security Management, IT security auditing or IT talent development.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

As Information Management Officer (IMO), I led a team of 22 employees in support of the U.S. Department of State and U.S. Embassy Kuala Lumpur. Utilizing an energetic, personal and professional approach worked every day to better my team, the embassy and our organization. Responsible for communications infrastructure including intranet, internet and telecommunications networks, PKI, mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency… Show more As Information Management Officer (IMO), I led a team of 22 employees in support of the U.S. Department of State and U.S. Embassy Kuala Lumpur. Utilizing an energetic, personal and professional approach worked every day to better my team, the embassy and our organization. Responsible for communications infrastructure including intranet, internet and telecommunications networks, PKI, mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency and user awareness training programs. Responsible for management for radio and satellite networks and mail facilities. Developed IT budget of over 300K annually in line with the Embassy strategic plan. Responsible for the overall management and supervision of our section, performed all functions necessary to administer and secure Windows network and Avaya telephone networks. My IT Security, Windows Administration and Avaya CS1000 experience is current. This position demanded the ability to lead/manage a diverse team, communicate effectively in all directions and skills needed to administer all of the various communications components. Provided leadership and direction to staff through planned counselling, mentoring, day-today interactions and professional training. As part of a Management Control review, identified and corrected areas of budget inefficiencies resulting in over 150K savings annually. Led our team in transforming our embassy to a mobile workforce and increased production throughout all of our offices. Shortly after a change, one of our employees said, “I know I shouldn’t be this happy about work but the new mobile offerings have completely changed the way I am able to meet customer needs.” I love this part of the job where we evaluate processes and controls, perform a gap analysis and then execute changes to increase office efficiency in achieving mission goals. Show less

Dili, Timor-Leste

As Information Management Officer (IMO), I led a section of 5 employees in support of the U.S. Department of State and U.S. Embassy Dili's Mission. I was responsible for all communications including our intranet, internet and telecommunications networks, PKI, all mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency and user awareness training programs. I was also responsible for the overall management for Embassy radio and satellite… Show more As Information Management Officer (IMO), I led a section of 5 employees in support of the U.S. Department of State and U.S. Embassy Dili's Mission. I was responsible for all communications including our intranet, internet and telecommunications networks, PKI, all mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency and user awareness training programs. I was also responsible for the overall management for Embassy radio and satellite networks and for our mail facilities. As the overall manager I formulated our IT budget of over 100K annually in line with the Embassy strategic plan, ensuring our core functions were fully supported and secure. I performed all functions necessary to administer and secure our Windows computer network and our Avaya telephone networks. While I was responsible for the overall management and supervision of our section, My IT Security, Windows Administration and Avaya CS1000 experience is very current and used daily. This position demanded the ability to lead/manage a section, communicate effectively in all directions and concrete skills needed to administer all of the various communications components.In addition to my core functions listed above, I also served as the overall Management Officer, General Services Officer and Post Security Officer during their absence, and at times 3 positions simultaneously. I served as Acting Management Officer approximately 30 percent of the time and was called on to manage very high level projects.I provided leadership and direction to my staff members through planned counselling, mentoring, day-today interactions and professional training. I take great pride in this part of my job and stay in contact long after I leave post. Dili was a very isolated post which required extensive leadership, project management and professional knowledge/experience. Show less

Kabul, Afghanistan

Served as the Information Systems Security Officer (ISSO) for U.S. Embassy Kabul, Afghanistan. As ISSO I brought a dynamic and approachable presence to our community where users were educated, motivated and empowered to keep the network safe. I Performed Risk Management functions for all of the Management, Technical and Operational areas. I Conducted investigations on cyber security incidents and worked with our Regional Security Officer in adjudicating all security incidents using proper… Show more Served as the Information Systems Security Officer (ISSO) for U.S. Embassy Kabul, Afghanistan. As ISSO I brought a dynamic and approachable presence to our community where users were educated, motivated and empowered to keep the network safe. I Performed Risk Management functions for all of the Management, Technical and Operational areas. I Conducted investigations on cyber security incidents and worked with our Regional Security Officer in adjudicating all security incidents using proper forensic procedures. Provided security training for over 3000 users. Developed short and long range IT security planning for the Embassy to keep it within FISMA, FIPS, FITARA and other Federal regulations. Responsible for all short and long term planning for the section including training, budgets, and IT modernization. After serving in the position, it was noted in my evaluations how I transformed the ISSO position from one that was fairly hidden into a dynamic program where users were highly educated and motivated. I believe my open door approach where users felt comfortable expressing their frustration and sometimes revealing their mistakes led to a more secure environment. Show less

Colombo, Sri Lanka

As Information Management Officer (IMO), I led a section of 23 employees in support of the U.S. Department of State and U.S. Embassy Colombo's Mission. I was responsible for all communications including our intranet, internet, telecommunications networks, PKI, all mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency and user awareness training programs. I was also responsible for the overall management for Embassy radio and satellite… Show more As Information Management Officer (IMO), I led a section of 23 employees in support of the U.S. Department of State and U.S. Embassy Colombo's Mission. I was responsible for all communications including our intranet, internet, telecommunications networks, PKI, all mobile devices, remote desktop applications, Information Security, Risk Management, Disaster Recovery/Contingency and user awareness training programs. I was also responsible for the overall management for Embassy radio and satellite networks and for our mail facilities. As the overall manager I formulated our IT budget of over 200K annually in line with the Embassy strategic plan, ensuring our core functions were fully supported and secure. While I was responsible for the overall management and supervision of our section, I also performed all functions necessary to administer and secure our Windows computer network and our Avaya telephone networks. This position demanded the ability to lead/manage a section, communicate effectively in all directions and concrete skills needed to administer all of the various communications components.In addition to my core functions I also served as the overall Management Officer, General Services Officer and Human Resource Officer during their absence. I served as Acting Management Officer approximately 30 percent of the time and was called on to manage very high level projects including one where I signed a multi million dollar land deal for our new Embassy. I provided leadership and direction to my staff members through planned counselling, mentoring, day-today interactions and professional training. I take great pride in this part of my job and stay in contact long after I leave post. Show less

Sofia, Bulgaria

As Information Program Officer (IPO) for the U.S. Embassy in Sofia, Bulgaria I supervised 4 technicians. I was responsible for the maintenance and administration of a computer network supporting over 100 users, our telephone network supporting over 500 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were… Show more As Information Program Officer (IPO) for the U.S. Embassy in Sofia, Bulgaria I supervised 4 technicians. I was responsible for the maintenance and administration of a computer network supporting over 100 users, our telephone network supporting over 500 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were available and in use. I ensured the confidentiality, integrity and availability were maintained at all times. This position required extensive knowledge of the State Department IT security policies derived from FIPS, FISMA, FITARA and other government regulations. I provided leadership and direction to my staff members through planned counselling, mentoring, day-today interactions and professional training. I take great pride in this part of my job and stay in contact long after I leave post. Show less

Yaounde, Cameroon

As Information Systems Officer (ISO) for the U.S. Embassy in Yaounde, Cameroon I supervised 5 staff members. I was responsible for the maintenance and administration of a computer network supporting over 400 users, our telephone network supporting over 500 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were… Show more As Information Systems Officer (ISO) for the U.S. Embassy in Yaounde, Cameroon I supervised 5 staff members. I was responsible for the maintenance and administration of a computer network supporting over 400 users, our telephone network supporting over 500 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were available and in use. I ensured the confidentiality, integrity and availability were maintained at all times. This position required extensive knowledge of the State Department IT security policies derived from FIPS, FISMA, FITARA and other government regulations. I provided leadership and direction to my staff members through planned counselling, mentoring, day-today interactions and professional training. I take great pride in this part of my job and stay in contact long after I leave post.Yaounde was a very isolated post where in addition to the normal leadership/management tasks I had to deal with very harsh conditions where voltage went from 80 to 380 volts, water outages lasting up to a month, equipment failures much higher than normal and having to lead my staff through the difficulties from serving so far away from everything. This posting required use of extensive leadership, project management and professional knowledge/experience received from over 14 years in the U.S. Air Force and prior postings with the State Department. Show less

Tallinn, Estonia

As Information Systems Officer (ISO) for the U.S. Embassy in Tallinn, Estonia I supervised 5 staff members. I was responsible for the maintenance and administration of a computer network supporting over 300 users, our telephone network supporting over 300 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were… Show more As Information Systems Officer (ISO) for the U.S. Embassy in Tallinn, Estonia I supervised 5 staff members. I was responsible for the maintenance and administration of a computer network supporting over 300 users, our telephone network supporting over 300 users, our entire radio network and our mail facility. As manager of the computer network it was my responsibility to perform an annual Risk Assessment on the network to identify any vulnerabilities and ensure proper controls were available and in use. I ensured the confidentiality, integrity and availability were maintained at all times. This position required extensive knowledge of the State Department IT security policies derived from FIPS, FISMA, FITARA and other government regulations. I provided leadership and direction to my staff members through planned counselling, mentoring, day-today interactions and professional training. I take great pride in this part of my job and stay in contact long after I leave post.During this tour I served several times as the Management Officer and Information Management Officer. During one such time where I was serving in two positions we were notified of an upcoming Presidential and Secretary of State visit in the middle. As ISO and IMO I had to develop and implement a project for five separate sites in buildings over 500 years old in the middle of winter for multiple E1 lines, telephone service, secure telephone communications and radio communications which required coordination between three countries. The visit went flawlessly and the communications leader for the President's team noted that this was the best setup he had seen to date. During this tour I also engineered and implemented a VoIP system in our telephone network locally which provided improved communications capabilities and extensive savings. My idea was so well liked that it was used throughout the Department of State. Show less

Cairo, Egypt

I served as sole telephone technician at the U.S. Embassy in Cairo Egypt, servicing the largest embassy and largest embassy telephone switch in the world providing service to over 2000 customers. While there was project leader of a project to run cable TV over fiber optic cable and to install a video conferencing suite. On the cable TV project I helped design and install all single mode fiber and equipment needed to provide cable TV within the classified areas. I served both as team lead and… Show more I served as sole telephone technician at the U.S. Embassy in Cairo Egypt, servicing the largest embassy and largest embassy telephone switch in the world providing service to over 2000 customers. While there was project leader of a project to run cable TV over fiber optic cable and to install a video conferencing suite. On the cable TV project I helped design and install all single mode fiber and equipment needed to provide cable TV within the classified areas. I served both as team lead and team member in several software and hardware upgrades to the embassy including a migration from Exchange 5.5 to Exchange 2003 and from NT to Exchange Server 2000. I supervised 20 local staff of operators and telephone technicians. I was a team leader in the ISO 9000 certification process helping all sections with training and process development. I developed a database for tracking inventory, preventive maintenance, and maintenance activities on the telephone and information systems. I served as focal point for regional radio program ensuring all E&E radio networks were operational. Show less

Tyndall Air Force Base Florida

Advancing quickly through the ranks serving in positions of greater responsibility I assumed the position of Craftsman in 1994. In this position I was direct supervisor for over 50 airman. I Served as systems administrator for the Air Defense system at Tyndall Air Force Base in Florida securing the entire southeast United States. Responsible for maintaining over 50 display consoles, 5 mainframe computer systems, and classified network. I served as project lead on several projects. The… Show more Advancing quickly through the ranks serving in positions of greater responsibility I assumed the position of Craftsman in 1994. In this position I was direct supervisor for over 50 airman. I Served as systems administrator for the Air Defense system at Tyndall Air Force Base in Florida securing the entire southeast United States. Responsible for maintaining over 50 display consoles, 5 mainframe computer systems, and classified network. I served as project lead on several projects. The largest project was one to rewire the entire infrastructure of the Air Defense building. During this project we completely removed, installed and tested all Unshielded Twisted Pair, Shielded Twisted Pair, and Fiber Optic Cable, modernized all patch panels, and upgraded the network to Windows 2000. I worked mainly on an Air Defense mainframe computer system where secured air defense for the entire southeast United States. We also served as the testing and development center for all 5 air defense units placed throughout the United States. I also served on a mobile communications team where we deployed on a moments notice to locations throughout the world to provide communications within 24 hours. Show less