Manage and own Sales and Marketing Operations and Processes.From Pardot to Salesforce to NetSuite (with Boomi in the middle) all Quote-to-Cash processes and operations go through me.Completely connected with Marketing, Finance, Service and Operations to make everything work efficiently:- Building and implementing eCommerce webstore for selling supplies, consumables and accessories directly to customers (Salesforce Commerce Cloud)- Built and implemented CPQ (Quoting) across all product lines and business units- Re-built end-to-end Sales Process- Created, built and managed the Lead-to-Opportunity process- Integrated Salesforce to NetSuite for more efficient operations (iPaaS - Boomi)- Manage Sales Forecasting and the connectivity into Manufacturing Forecasting- Implemented Marketing Automation - Pardot- Implemented Enterprise Territory Management (ETM)- Implemented Clari for Sales Forecasting and Predictive Analytics- Built and manage Partner Portal for Distributor/Reseller partners outside of US- Integrated two acquired companies in our processes and systems (people, products, pricing, processes, etc.)- Sales Tools - SPI Sales Tools, Linkedin Sales Navigator- Sales Pipeline Management- Sales Performance Management

(Consultant Sep 2016 - Sep2017, Full-time Sep 2017 - Present)- Manage processes and projects regarding Sales Optimization, Sales Performance Management, Channel Management, Global Strategic Sales, Royalties, Configure-Price-Quote (CPQ), Sales Forecasting and SOX.- Built Global Strategic Sales program and processes.- Sales Compensation – globally standardized sales compensation strategy and operations, implemented in Callidus.- Sales Territory Management – built new, streamlined processes for alignment and created project plan to automate territory management and quota management for both Life Sciences and Clinical Diagnostics.- Partner Relationship Management (PRM) – building solutions for sell-through, sell-with, sell-to structures.

- Drove Sales Strategy and Sales processes and system enablement of those processes.- Used Sales Analytics to build and drive quarterly sales promotions across multi-tiered channels.- Drove New Product Introduction (NPI) for Sales process through by building the Sales Go-to-Market strategy.- Created the automated deal approval process to improve end-of-quarter deal flow and processing.- Created and managed the visible availability of products for Sales to see and know what was in or out of stock which improved Sales negotiating ability and deal flow.- Managed system additions to SFDC, such as Docusign, Data.com, Marketo and others- Managed Sales Enablement training for new products and quarterly product promotions.- Managed the process for matching the Sales Revenue Forecasting with demand and availability of products

- Drove Sales Analytics to create and manage New Product Introduction (NPI) and Go-to-Market Strategies.- Built and managed end-of-quarter dashboard metrics system for leadership which greatly improved visibility into managing the pipeline and forecast achievement.- Built and managed a Global Partner Portal for Deal Registration and Opportunity routing to Sales Reps.- Managed SFDC “add-on” projects for apps such as DocuSign, Xactly, TerrAlign, Data.com and others- Drove Sales Enablement training on Go-to-Market Strategy for new products and product changes.- Built and managed an order queuing system improving end-of-quarter order processing quality by 35%.- Built Sales Quoting system increasing sales productivity by 50+%, driving sales increases over 20%.- Drove and managed Sales and Marketing business critical functions and processes: Sales Territory Alignment, Sales Go-To-Market strategy development and execution, Sales Forecasting, Marketing Lead Routing, Partner Deal Registration, Deal Desk / Deal Management, Sales Quoting – Configuration, Price, Quote (CPQ), Sales Discount Approval Process, Sales Compensation / Quota Management (strategy).

• Consulted with companies such as Ericsson and Cincinnati Milacron on projects to build and improve Sales Strategy, Sales Alignment, Sales Forecasting, Sales Reporting, Sales Compensation and Quota, Sales Process, Sales Efficiency and Effectiveness. • Setup and built processes into Salesforce.com (SFDC).

- Manage global operating teams (50+ people) performing system configuration, quoting, pricing and order management functions.- Re-formulated silo-ed teams to a global organization instilling teamwork, best practices, communication, support, backup, and training.- Core council member of company-wide business transformation initiative to renew all quote to cash processes and systems.- Standardized SLA's, roles/responsibilities, process framework, support model and metrics.

- Created, built and managed the HPSW Global PMO. Results included over $129 million benefits. Lean Sigma was the standard methodology for managing projects.- Managed the post-merger integration of acquired company's Sales and Sales Operations people, processes, policies, systems and information. - Directed a team of 8 Global Program Managers (total staff of 26) covering Quote-to-Cash business processes.

Sun Microsystems Global Financial Services

Commerce One Corporation, Pleasanton, CA

Zoho Corporation, Sunnyvale, CA (eMarketplace for Hotel Industry)

FedEx Headquarters, Memphis, TNAccountable for all Sales systems worldwide for FedEx.

FedEx Corporation, Brussels, BelgiumAccountable for all aspects of FedEx’s customer-facing technology for over 110 countries.