Rick Hansen, Mba Email & Phone Number

Chicago, IL, US

Member of a Salesforce Professional Development program where I learn and explore best practices by participating in live workshops and hands-on exercises. Here, I continually develop my Salesforce, skills such as business analysis, solution generation, and best practices for implementation.* Participate in group meetings to review Salesforce configuration.

Chicago, Illinois, United States

Delivered hands-on Salesforce support to sales, customer service, and operations teams, resolving key issues like record ownership changes, duplicate record merges, and login problems.* Spearheaded data integrity and process enhancement projects, designing and implementing custom Flows to streamline processes, boost user experience, and drive higher.

Chicago, Illinois, United States

• I provided writing, self-branding and personal marketing solutions to clients of all backgrounds and industries, including education, healthcare, military, government, transportation and information technology. This.
• Worked closely with clients via phone, email, text and in-person to build rapport, assess needs, discuss goals, explain processes, review specifications, provide updates and schedule/coordinate hundreds of projects per.
• Provided education/instruction regarding the online job search, interviews, Linkedin and a range of industry processes and strategies.
• Utilized questionnaires, interviews and internet research to develop an understanding of each client’s industry, role, responsibilities and other details.
• Assisted senior management in developing procedural, technological and client service solutions utilizing Google Docs, Microsoft Excel, CRM and social media.
• Managed all creative deliverables, including client input, timeline development, quality control, proofing, reworks and final delivery.

Bridgeview, Illinois, United States

• I joined this company when it was Staffing Resources, Inc., a 20 year-old staffing agency with branches in Chicago's south and southwest suburbs. They brought me in as the sole clerical staffer, matching candidates.
• Coordinated skill testing, interviewing, screening and placement of candidates in open jobs, and monitoring of their job performance.
• Provided advice and guidance in finding stable employment and improving each person’s career path development.
• Worked closely with struggling job seekers to provide advice and guidance in finding stable employment and improving each person’s career path development.
• Completed ASA Employment Law Accreditation Course: developed familiarity with EEO, sexual harassment, employee grievance programs and fair hiring practices.
• Developed case-by-case job descriptions and classifications to ensure accurate placements.

Chicago, Illinois, United States

• I supervised daily operations and 20+ multi-level staff at several multiplex theaters in Crestwood, Chicago and Hillside. The company assigned me to under-performing locations to transform low attendance (ticket sales).
• Coordinated training, disciplinary action and promotions while providing hands-on supervision of daily theater operations.
• Hired, trained and supervised team members in cash handling, guest service, food preparation and computer systems.
• Led monthly meetings to communicate upcoming events and address performance issues.
• Forecasted/planned manpower, allocated staff resources and processed weekly timesheets.
• Composed newsletters, promotional pieces and employee correspondence.

Master Of Business Administration - Mba, Marketing

Bachelor Of Arts - Ba, Liberal Arts, Cum Laude (With Honors)