Ricky Moore Email & Phone Number

Winston Salem, Nc

- Ensure the reliability of promise times provided to customers and the quality of repair and paint services on their vehicles.- Serve as a liaison for person to person customer care by interacting with customers and leading service advisers. - Retain contact with customers to provide honest feedback and updates to ensure an expectation of excellence and increased customer satisfaction.- Lead body technicians, paint technicians, and service advisers to provide outstanding quality of… Show more - Ensure the reliability of promise times provided to customers and the quality of repair and paint services on their vehicles.- Serve as a liaison for person to person customer care by interacting with customers and leading service advisers. - Retain contact with customers to provide honest feedback and updates to ensure an expectation of excellence and increased customer satisfaction.- Lead body technicians, paint technicians, and service advisers to provide outstanding quality of service for customers.- Work to increase the accuracy of Repair Orders (ROs) in order to appropriate funds as needed from customer payment to liable insurance companies. Show less

Winston Salem, North Carolina

- Lead team of automotive technicians and detailers of multiple skill ranges in the repair and preparation of new and used vehicles.- Managed team output and vehicle availability cooperatively with interdisciplinary departments such as sales manager and used car managers.- Maintained time constraints to have new and trade-in vehicles ready for sale promptly.- Worked with team to develop lean processes to increase productivity and repair quality.

Winston Salem, Nc

Worked as a repair technician on Honda, as well as, other car manufacturer lot inventory and customer vehicles.

Winston Salem, Nc

Managed the repair work, customer relations, and parts inventory of the service center

Winston Salem, Nc

Repair technician of Honda customer and lot inventory vehicles.

Winston Salem, Nc

Hired as an entry level associated and promoted to Garden Shop Manager after 6 months.