At iCorrect, we specialise in providing sustainable Apple device repairs for SMEs and large organisations. As leaders in microelectronics repair, we’re pushing boundaries with a focus on sustainability and innovation. Our commitment to the circular economy ensures that all parts are sustainably sourced and expertly remanufactured, reducing waste without sacrificing quality. Our bespoke corporate repair services consistently outperform the Apple Store in both speed and efficiency. iCorrect is where cutting edge repair technology meets sustainable practices.

At O2, I managed iPhone issues for high-profile corporate clients, ensuring their devices were always operational to support critical business functions. This role required a deep understanding of the new iPhone technology and the specific needs of business clients who depended on seamless, reliable service. My experience working troubleshooting technical issues, and minimising downtime gave me invaluable insights, ultimately inspiring the creation of iCorrect.

At First Direct, I specialised in client services for premier account holders, many of whom were high-profile individuals with unique requirements. Working closely with such clients gave me a deep understanding of how they communicate and what they expect in terms of service. These clients valued efficiency, discretion, and clear, concise communication.

I began my career at GE Capital as a Customer Service Specialist, where I built a strong foundation in client relations (I could always speak well and wanted to do it professionally from a young age). My problem-solving skills quickly led me to the Collections department, where I thrived on negotiating payment deals and effectively managing client accounts.Recognising my potential, I was headhunted internally for an inbound Sales role, where I truly found my stride. In this position, I consistently exceeded sales targets and developed a deep understanding of the sales process, from identifying client needs to closing deals. My time in sales sharpened my ability to communicate value and deliver results.