Provide direct assistance to the C-Suite and Director of Quality and Compliance with data analytics. Perform daily data integrity audits to ensure accuracy for additional data sets. Establish, develop, and maintain dashboards for various committees that steer focus towards areas that require investigation. Monitor and oversee scheduling software - including trouble shooting and implementation of new features. Define scope of analytical projects and determine if data presented will yield results requested. Create innovative plan of action that outlines solutions for any latent negative findings and present to management.◆ Delve into large data sets and consistently extract meaningful outcomes that have been recognized as essential in generating business development decisions.◆ Create highly-praised presentation materials for CEO, COO, and Director of Quality, integrating information from data analysis in a clear and concise manner.◆ Expertly assist Director of Operations/Operations Manager and ensure compliance protocols are always followed and regularly updated.◆ Conduct in-depth review of scheduling data to verify adequate staffing is present daily, and escalate to management with a proposed solution if an issue is uncovered. ◆ Provided outstanding project management guidance for major acquisition, leading to dramatically increased business development and superior results.

Managed medical staff, maintaining multiple facilities and preparing agendas for meetings with upper management. Assisted medical staff with any internal/external disputes, collaborated with the clinical director to maintain procedural guidelines, and reviewed, evaluated, and revised current policies/procedures for effectiveness. Involved with payroll duties and resolving any issues which included verifying accurate time sheet verification, monitoring overtime, and appropriate paid time off disbursement. Was responsible for accounts payable for both surgery locations and a multiple physician practice. Monitored accounting assets using accounting programs (i.e., QuickBooks) to confirm timely payments. Assisted the CEO with various projects that impact the surgery center, practice, and its employees. Led and assisted upper management with company events by negotiating costs, venue amenities, and any special requests.  ◆ Oversaw flawless opening of an office based surgery facility, managing all regulatory measures and credential physicians/medical staff for new/renewal appointments. ◆ Ensured center was running efficiently and effectively while diligently monitoring protocol for complete compliance with governing organizations. ◆ Continuously minimized risk by conducting thorough audits of protocols and performing a variety of random inspections of staff outputs. ◆ Negotiated tough vendor contracts to optimize value and significantly reduce overhead costs. ◆ Created and implemented custom-tailored plans that involved software recommendations by testing the product, evaluating its performance, and assessing its usefulness to the company. ◆ Implemented an EMR system that enhanced process improvement and streamlined overall patient experience.

Facilitated timely resolutions for compliance issues that require additional attention both internally and for clients in collaboration with team member. Eliminated compliance risks and costs with comprehensive analysis of loans through four core systems. Assessed quality, accuracy and completeness of data generated by a staff of 7 data analysts processing applications. Recorded data and audit closing packages for specialized and ad-hoc requests as a primary liaison for key clients. Secured missing and/or corrected documents from clients. Update clients as to status and delays by phone and email.◆ Exceeded all expectations, training 4 new hires and verifying 15-20 files per day with a 90 to 92% accuracy rate.◆ Executed complex mitigation plans designed to minimize identified risks and ensure timeliness and accuracy of loan products that meet federal/state/investor requirements.◆ Was responsible for creating and integrating well-received solutions for clientele, increased departmental accuracy and reduced redundancy with regular workflow audits, and was subsequently named Employee of the Year in 2011.