Ricardo Marques Email & Phone Number

State Of Goiás, Brazil

• VMWare vCenter: Installation and configuration of vCenter Server Appliance, Installation of ESXi hosts, and Environment Administration. • VMWare vSphere ESXi 7: Creation of VMs, vMotion, Snapshot, Conversion of physical machines to machines Virtual Switches, Virtual and Distributed Switches, Cloning VMs, Creating Templates, Troubleshooting the environment. • ESXi vCenter vSphere 7, vROPs, vRLI, vIDM, vRLCM, vRA, vRO, Skyline, Horizon VDI and NSX-T • Administer native tools available in NSX-T Data Center to identify and solve problems related to the NSX-T Data Center environment, Network Segmentation and Logical Switching in NSX, NSX Logical Routing, NSX Network Address Translation, Firewall and Tools distributions and NSX Gateway Firewall.

Information security analyst focused on managing solutions security platform Symantec EndPoint Protection SEPM 14.2 build 770 (14.2.770.0000).• Expertise in handling cyber security incidents.• Maintain the reliability, availability and integrity of company information.• Identify vulnerabilities in need of prevention/detection for a risk management and response plan.• Management of migrations and application of policies seeking to meet the operational scenario of customers.• Security incident detection and response monitoring.• Collaborate in the integrity and confidentiality of the organization's information, as well as the proper functioning and continuity of the company's computerized environment, in order to avoid cyber attacks.• Definition of information security policies, and implementation of norms and procedures adhering to the security policy(ies).• Investigates the root cause of network intrusions among other cybersecurity threats• Ensure the implementation of measures to protect information, minimizing security risks to an acceptable level.• Manages network security (equipment, server operating systems, clients and programs used). - Advises and reports on best practices for security solutions.• Monitoring and implementation of tools such as Antivirus, Firewall, Logs, AntiSpam, and resources to improve the information security of the environment.• Support with the Helpdesk team in routine activities related to antivirus.• Monitoring and reporting of information security metrics, and management compliance through management reports.• Creates reports, procedures and documentation.

Goiânia City And Region, Brazil

• Responsible for coordinating the company's technology sector, ensuring the availability of IT services.• Support in datacenter environment and infrastructure projects.• Support for VmWare and Applications virtualization environments.• Support of backup routines (monitoring, restore tests, correction, etc).• Accompanying and monitoring the Sustainability indicators, maintaining and improving the service SLA level.• Windows Server, Microsoft Exchange, Active Directory, DNS, DHCP, FTP, WSUS, Symante VIP VPN, Proxy, GPO, FileServer and MySQL.• Deployment and Management of Network Infrastructure, DataCenter, VMware ESXi, Hyper-V Virtualization Environments.• Administration of the vSphere environment: Creation of VMs, vMotion, Snapshot, Conversion of physical machines to virtual machines, Virtual and Distributed Switches, Cloning of VMs, Creation of Templates, Troubleshooting of the environment.• Administer native tools available in the NSX-T Data Center, identify and solve problems related to the NSX environment, Network Segmentation and Logical Switching in NSX, NSX Logical Routing, Network Address Conversion.• Implementation Projects, IT Environment Improvement, Application Migration to Docker Private Cloud environment, Microsoft Azure Red Hat OpenShift.• Experience in Cisco and HP Routers and L2/L3 Switches.• Network monitoring tools: ZABBIX, Wireshark, CACTI.• Symantec Endpoint Protection Security Antivirus.• Implementation and Management of Backup and Disaster Recovery Policies.• IP, MPLS, Site-to-Site communication links and deployment and management of LAN, V-LAN, WAN and WLAN networks. Network segmentation, DMZ, access control.• Support Team Management, Access Management, Equipment Park, Licenses, Standardization of Services, Track and monitor Support indicators, maintaining and improving the level of service SLA, correction and realignment of processes.

Goiânia City And Region, Brazil

- Specialized support in internal and remote user service, software installation and configuration, equipment configuration (reinstallation, corporate email account configuration, hardware and network maintenance), network infrastructure diagnostics and repairs, scanning and deletion of viruses;• Monitoring of networks and systems, websites, intranet and internet;• Configuration of routers and switches;• Configuration access control to resources;• Preparation of process documentation and procedure manuals;• Diagnosis and replacement of equipment with problems, involving installation and reinstallation;• Preventive and corrective maintenance of equipment;• Monitoring the performance of installed technical resources, performing functional tests;• Applies training to users on the use of systems;• Negotiation with suppliers and partners;• Analyst of telephone bills in the area of ​​mobile, fixed and 3G telephony;• Assessment of the need to purchase infrastructure equipment;

Goiânia City And Region, Brazil

Perform planning, operation and maintenance activities in telephony equipment, telecommunications networks and data transmission and communication efficiently.

Bacharelado Em Sistema De Informação, Software Development - Java Language

• Development of commercial and management software; • Select and maintain platforms (software and hardware) for computer networks; •.

Java Web Developer Training, Systems Development

Object-oriented concepts, basic language syntax, basic graphical interface components and programs in the Java language. Advanced concepts.