Ridhima M. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Efficiently scheduling appointments with advisors.
• Actively promoting BCAA services to add value for members.
• Accurately processing payments in a timely manner.
• Collaborating with team members to ensure smooth operations at the Service Location.
• Obeying to company policies, maintaining confidentiality and professionalism

Vancouver, British Columbia, Canada

• Executing store tasks and upkeep such as visual merchandising
• Providing mentorship about sports
• Promoting loyalty cars
• Ensuring to meet the daily targets.

Waterloo, England, United Kingdom

1. Implemented a customer service training program for a team of 10, resulting in a 20% increase in customer satisfaction ratings and a decrease of 15% in customer complaints.2. Managed inventory levels and reduced waste by implementing an efficient ordering system that resulted in a 10% reduction in overstocked items and an increase of £10,000 in monthly.

London, England, United Kingdom

1. Collaborated with team members to maintain a safe and healthy environment for customers, allowing for an almost 30% increase in foot traffic during pandemic restrictions.2. Successfully resolved 95% of customer complaints through active listening and empathetic communication, resulting in an increase in customer satisfaction. 3. Managed inventory of.

Denham, England, United Kingdom

1. Coordinated and implemented recreational activities for 30+ patients, resulting in a 20% increase in patient satisfaction scores.2. Collaborated with interdisciplinary healthcare team to provide safe and effective care for 50+ patients with varying medical needs, resulting in a 15% decrease in patient adverse events.3. Assisted with mobility and.

London, England, United Kingdom

1. Collaborated with faculty to identify specific course needs and developed tailored materials for each subject, resulting in around 15% increase in student satisfaction. 2. Conducted individualized coaching sessions with struggling students, resulting in approximately 75% improvement rate in study habits and an overall increase of retention rates.

• Providing campus and room tours
• Single point contact for all new joiners’ orientation and assimilation
• Selected from over 300+ applicants from the fresher batch.
• Meeting and greeting guests and visitors.
• Representing the University at events
• Supporting the activities of the Recruitment and International Department

London, England, United Kingdom

1. Managed daily file management process for IBV London, ensuring that all files were up to date and organized to allow for seamless information retrieval and efficient business operations.2. Provided 5-star client services during vault tours, utilizing excellent knowledge of company offerings to answer client enquiries and ensure a satisfactory experience.

India

1. Developed and executed a sales strategy resulting in a 15% increase in revenue for the trade business.2. Maintained accurate inventory records and managed logistics for delivery of grain to customers, ensuring on-time delivery for over 90% of orders while reducing transportation costs by 5%.3. Conducted financial analysis and reporting, identifying.

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor Of Science - Bs, International Business, 2:1

Activities and Societies: participated in national handball 2021 member of the elections and democracy committee at Brunel Won a bronze.

High School Diploma, Mathematics, 3.7

High School Diploma, Early Childhood Education, 3.8