Muhammad Rifqi Email & Phone Number

South Jakarta, Jakarta, Id

West Jakarta, Jakarta, Indonesia

As a Data Engineer, I help manage and improve data systems that support different parts of the business. I handle everything from collecting and cleaning data to creating reports and dashboards. My duties include:• Collaborate closely with Business Analysts to thoroughly understand their data needs and requirements, ensuring that the data delivered is relevant, accurate, and aligned with business objectives. This involves gathering detailed specifications, discussing key metrics, and… Show more As a Data Engineer, I help manage and improve data systems that support different parts of the business. I handle everything from collecting and cleaning data to creating reports and dashboards. My duties include:• Collaborate closely with Business Analysts to thoroughly understand their data needs and requirements, ensuring that the data delivered is relevant, accurate, and aligned with business objectives. This involves gathering detailed specifications, discussing key metrics, and defining the scope of reports and dashboards.• Gather, transform, and store data from various sources (SAP MM, SAP SD, SQL Server, Excel, Flat files, Website) into a Data Warehouse (SQL Server).• Create SSAS Tabular reports with DAX measurements for getting insightful information.• Implement role-based access control to limit user permissions and automated schedulers to update tabular models.• Handle requests for creating visualization dashboards using Power BI, implementing ETL concepts.Achievement:• Successfully developed Procurement Tabular Reports, including KPI Performance, PR PO Aging, Purchase Spend, Saving Cost, and Raw Material and Packaging Material using DAX analytic measurements.• Successfully developed Sales Tabular Reports, including Selling, Sellout, Effective Call, and New Open Outlet, DAX analytic measurements. Show less

South Jakarta, Jakarta, Indonesia

As a Dashboard Engineer, I managed to developed Human Resource Dashboard. My job including• Gather Requirement from user to understand their data needs and requirement ensuring that the data delivered is relevant, accurate, and aligned with business objectives. This involves gathering detailed specifications, discussing key metrics, and defining the scope of reports and dashboards.• Gather and store data from Google Sheets into Power BI using Phyton script (pandas), transforming… Show more As a Dashboard Engineer, I managed to developed Human Resource Dashboard. My job including• Gather Requirement from user to understand their data needs and requirement ensuring that the data delivered is relevant, accurate, and aligned with business objectives. This involves gathering detailed specifications, discussing key metrics, and defining the scope of reports and dashboards.• Gather and store data from Google Sheets into Power BI using Phyton script (pandas), transforming data using Power Query and create a custom measurement using DAX• Create and design a visualization dashboard to gain insightful about HR, including KPI performance, Trunover rate, Joborder Progress measurement.Achievement:• Sucessfully developed HR Dashboard report using DAX Measurement to calculate total Job Order, turnover rate, KPI for each PIC and assesment status. Show less

Jakarta Utara, Jakarta Raya, Indonesia

As an IT Service Operation, I serve as an administrator for applications utilized across the Accounting Division, Technical Service Division, Corporate Information Technology Division, and Human Resources Division. My duties including:• Receiving reports of issues with applications and resolving them to ensure smooth operation. I coordinate with the application vendor if the issues are complex.• Handling requests for data changes (Create, Report, Update, Delete) in the application… Show more As an IT Service Operation, I serve as an administrator for applications utilized across the Accounting Division, Technical Service Division, Corporate Information Technology Division, and Human Resources Division. My duties including:• Receiving reports of issues with applications and resolving them to ensure smooth operation. I coordinate with the application vendor if the issues are complex.• Handling requests for data changes (Create, Report, Update, Delete) in the application database. Users must submit requests using a form, and I record all changes in a ticket for historical purposes.• Managing requests for application development or enhancements from users. I coordinate with vendors for pricing negotiation, create timelines and prepare supporting documents, ensure proper delivery verified by UAT documents, and archive all documents used for history (Functional Spesification Document, Business Requirement Document, Quotation, Work Order, Handover Document).• Accepting requests for creating visualization dashboards using Power BI to gain data insights by implementing the ETL concept.Achievement:• Successfully completed the procurement of applications for the Human Resource Division (Learning Management System) and Corporate Information Technology Division (IT Service Management).• Successfully developed visualization dashboards PABX Expenses, IT Service Management Dashboard, and IT Asset Management Dashboard. Show less

Jakarta, Jakarta Raya, Indonesia

As a team leader appointed for the data communication network division at Directorate General of Population and Civil Registration, I am responsible for leading a team of 50 members who are ready to handle complaints and requests related to the data network at Directorate General of Population and Civil Registration throughout Indonesia. My duties include:• Organizing and assisting helpdesk team members in providing quick and efficient solutions to network issues at all levels:… Show more As a team leader appointed for the data communication network division at Directorate General of Population and Civil Registration, I am responsible for leading a team of 50 members who are ready to handle complaints and requests related to the data network at Directorate General of Population and Civil Registration throughout Indonesia. My duties include:• Organizing and assisting helpdesk team members in providing quick and efficient solutions to network issues at all levels: Province, Regency/City, District, and Village across Indonesia.• Handling requests from users regarding activation, reactivation, relocation, temporary installation, and termination for all networks in Indonesia.• Evaluating the performance of team members in addressing network issues and requests, and providing training to enhance their network knowledge.• Receiving updates on new regulations and policies concerning the network from users at the Directorate General of Population and Civil Registration headquarters, and then distributing this information to users nationwide across Indonesia.• Providing reports on issues and requests received to Directorate General of Population and Civil Registration headquarters as well as reporting on the KPIs, SLAs, and attendance of team members to management Using formats such as Excel or Word, covering daily, weekly, monthly, and yearly statistics.Achievements:• Successfully developed an interactive and informative Power BI Dashboard for analyzing and visualizing the network communication data helpdesk's performance. This dashboard includes metrics such as handling time ticket, agent performance, and other relevant insights.• Created a Google spreadsheet integrated with the helpdesk system to facilitate data analysis and support informed decision-making. Show less

Indonesia

As a technical support assigned to the Directorate General of Population and Civil Registration headquarters, I am responsible for ensuring the smooth operation of the entire network. My tasks include:• Receiving and promptly resolving network-related complaints to ensure seamless connectivity and minimal disruption to operations.• Optimizing the network by managing bandwidth at each location using VLAN methods.• Monitoring bandwidth and logging events on all network devices… Show more As a technical support assigned to the Directorate General of Population and Civil Registration headquarters, I am responsible for ensuring the smooth operation of the entire network. My tasks include:• Receiving and promptly resolving network-related complaints to ensure seamless connectivity and minimal disruption to operations.• Optimizing the network by managing bandwidth at each location using VLAN methods.• Monitoring bandwidth and logging events on all network devices using SNMP applications (Nagios, Cacti, and Observium) to provide quick responses to network issues and offer recommendations to users.• Managing all configurations of the PABX system used by the call center division, including setting up incoming call, aux, and holiday rules. Additionally, I assist the call center team leader in preparing the necessary data for reports.Achievement:• Successfully developed a powerful SNMP monitoring system (using Nagios, Cacti, Observium) to monitoring all network devices' performance (CPU usage, network utilization, etc.). Show less

Indonesia

As a Vocational High School teacher specializing in Computer Engineering and Networking, I have successfully I have responsibility to encourage and teaching a student with dedication and creativity. My task include:• prepare and design learning plans that align with the applicable curriculum. Using a structured and integrated approach, I assist students in comprehensively understanding the subject matter.• deliver engaging and creative instruction, utilizing effective teaching… Show more As a Vocational High School teacher specializing in Computer Engineering and Networking, I have successfully I have responsibility to encourage and teaching a student with dedication and creativity. My task include:• prepare and design learning plans that align with the applicable curriculum. Using a structured and integrated approach, I assist students in comprehensively understanding the subject matter.• deliver engaging and creative instruction, utilizing effective teaching methods and strategies. The goal is to enhance students' interest in learning and ensure better absorption of the material. • support students' comprehension by organizing and supervising practical activities and laboratory work. These experiences enable students to gain hands-on exposure to computer technology and networking.• regularly assign tasks and conduct assessments to measure students' learning progress. Evaluation results are used to provide constructive feedback and guidance, empowering students to improve their academic achievements.Achievement:• created and developed training programs or additional skill-building sessions in the field of computer technology and networking. These initiatives help students develop additional competencies relevant to the industry.• continuously explore and implement innovative and effective teaching methods. The objective is to elevate students' academic performance and ensure an enjoyable learning experience. Show less