Rick Hearn Email & Phone Number

10 North Park Drive, Hunt Valley

A division of TRG: https://www.trgc.com/Title Resource Group (TRG) is a driving force in the title and settlement services industry. TRG is national in scope, but locally staffed, with a wealth of experience in settlement services. We operate in 43 states and provide closing services in all 50. We also operate the nations 9th largest Title insurance Underwriter. TRG is a subsidiary of Realogy Corporation. Realogy is a privately owned company providing real estate and relocation services. It franchises and owns several of the industry's leading real estate brands and brokerages. For more information please visit www.trgc.com. Headquartered in Mount Laurel, N.J., TRG has 1,800 employees and 375 offices and is licensed in 43 states and the District of Columbia.Specialties Title Insurance, Settlement Services, Private Label Closing Services, Lender Services, Vendor Management

Responsible for the business development and daily operation of the Title Agency* Customer retention through customer service, communication and education * Developed and hired staff to insure Customer satisfaction* Expanded and opened two new locations in South Jersey* Conducted closings for Mortgage Lenders and Real Estate Agents and disbursed funds

Developed and maintained customer service standards to ensure maximum sales opportunityand brand loyalty * Opened up Northeast Territory to Basis100 Inc.* Developed and maintained customer service standards to ensure maximum sales opportunityand brand loyalty

Directed sales planning and market analysis activities, including market research,competitive product evaluation and selling techniques.* Developed and maintained customer service standards to ensure maximum sales opportunityand brand loyalty.* Provided input to product development to enhance product offerings based on evolvingmarket conditions and customer feedback.

Led and managed national sales force which generated over $200MM in annual revenues,developed sales and compensation structures, career paths and successions plans.* Developed short and long term strategic plans and sales forecasts to ensure projectedvolume and profitability goals were realized.* Key member of acquisition and evaluation team; responsible for entire sales staffevaluation and the consolidation of product centers. * Structured and negotiated pricing, volume discounts, advertising and premiumpromotions.* Developed and maintained customer service standards to ensure maximum sales opportunityand brand loyalty.* Directed sales planning and market analysis activities, including market research,competitive product evaluation and selling techniques.

Managed and led entire FAIS organization sales force of sixty sales personnel andmanagers.* Developed marketing strategies to revitalize operations and revenues; led organizationthrough a period of significant internal change.* Provided strategic leadership, vision and tactical action to deliver improvedperformance and financial results through strategic business and market analysis/planning,business reengineering, and competitive market positioning to dominate markets and drivelong term revenue gains. * Established major national relationships with Fannie Mae and Freddie Mac; consistentlyorchestrated new national contracts with customers such as, GMAC, PNC, Citicorp, Chase,Great Western, Home Savings, and B.F. Saul.* Identified opportunities of accelerated growth; using motivated management style,achieved major revenue increases by building highly motivated sales teams.

Architecture Engineering

Education record