Lead User Experience Designer - Digital Services
CurrentUX Leadership for Mobile App and UX Efforts for Delta Faucet Website. Supervised development of IOT Mobile App. Managed vendor team resources and approved budgets. Oversees and coordinates all UX research, prototypes, research. Established clear paths for product research and design through product launch. Products include VoiceIQ/+H20 and Shower Sensor mobile apps. Coordinated efforts with Marketing, Branding and software engineers. • Established UX workflow with interviews, personas and prototype testing. • Secured UserTesting.com subscription. • Starting a business resource group for people with disabilities. • Championed WCAG 2.1. and Section 508 compliance in all UX / UI work. • Used design thinking to drive innovative solutions. • Established UX workflow with interviews, personas and prototype testing. • Secured UserTesting.com subscription. • Starting a business resource group for people with disabilities. • Championed WCAG 2.1. and Section 508 compliance in all UX / UI work. • Used design thinking to drive innovative solutions. UX Leadership for Mobile App and Website.