Created and launched 2 feature-rich web applications:1. Property management CRM software* Pioneered embeddable forms to address a critical blind spot in Customer Relationship Management (CRM) software, resulting in 200 more tours scheduled on average per month.* Significantly improved operational efficiency by developing a Retrieval Augmented Generation (RAG)-based chatbot that acted as a virtual sales agent to handle repetitive inquiries freeing up live agents' time while enhancing user satisfaction.* Built a comprehensive testing framework using Jest and a Postgres Docker image, writing over 800 integration tests to ensure high-quality, reliable software.* Developed a custom cross-browser SVG and CSS animated character for enhanced chatbot interactions.2. The Lowdown, a student housing review platform* Led the design and development of a housing quiz, collaborating with the product manager and UX team, becoming the most used feature on the site, capturing 82% of home page clicks.* Created a user onboarding survey that allowed users to create site accounts and leave reviews for their housing.

* Revamped the login portal and optimized dropdown choices, resolving usability issues and ensuring a smoother user experience for the "Vision Through Music" teacher registry application.* Facilitated the goal of the national registry by overcoming project hurdles, providing a cost-effective solution that aids in connecting talented students with experienced music teachers.* Introduced functionality for Canadian teachers to create accounts, broadening the application's scope and accessibility while addressing a specific regional need.

Developed a new genre of educational simulation that lets you experience a day-in-the-life of a professional in a simplified, yet highly authentic context. Using Vue.js front-end framework and Laravel PHP framework.

Teaching Assistant for Fundamentals of Web-Based Information Technology (IT&C 210).

Worked on a team of engineering students to develop software that tests the effectiveness of a new medical device prototype intended to help the blind.

Programmed research protocols for eye tracking equipment, designed user friendly applications for analyzing data and taught technicians how to run the protocols.