Ringo Moreno Email & Phone Number

Orlando, FL, US

• Oversee the end-to-end design and execution of sales enablement programs, ensuring that frontline teams such as Sales, Partnerships, Customer Success, and Onboarding are fully equipped to achieve revenue targets and.
• Collaborate with sales leadership to identify performance gaps and develop tailored learning solutions that enhance sales skills, product knowledge, and customer engagement strategies.
• Build high-impact training experiences that focus on closing deals, overcoming objections, and maximizing customer value, ensuring the frontline is equipped to exceed revenue goals.
• Create and deliver blended learning solutions, including virtual instructor-led training and e-learning modules, designed to increase sales effectiveness and accelerate team performance.
• Align learning initiatives with business objectives to support the launch of new products and services, driving revenue through well-trained, high-performing sales teams.

• Established a groundbreaking Center of Excellence for L&D at Liberty Cablevision of Puerto Rico, completing a landmark 120-day training transformation project.
• Revolutionized L&D practices by integrating advanced data analytics, leading to a 50% uplift in training effectiveness.
• Pioneered a hybrid learning model, significantly increasing learning accessibility and reducing training times by 40%.
• Implemented an agile project management framework, boosting adaptability and reducing cycle times for training development by 30%.
• Developed and deployed microlearning content for critical project phases, improving operational efficiency and reducing problem resolution time by 35%.
• Conducted a comprehensive overhaul of training methodologies, achieving a 30% increase in learner retention and a 45% improvement in post-training assessment scores.

• Spearheaded the vision, strategy, and execution of T-Mobile’s technical onboarding and continuing education programs for over 40,000 employees.
• Guided a team of 8 senior professionals, ensuring innovation and consistently high performance in instructional design and program management.
• Supported the successful launch of a Microlearning platform, achieving a 20% reduction in operational costs, an 83% decrease in training session duration, and 98% positive participant feedback.
• Led the development and implementation of a sales development onboarding program, resulting in a 33% decrease in ramp-up time for new hires.
• Oversaw the design and deployment of a comprehensive leadership development program, improving leadership competencies by 25% as measured by performance reviews.
• Achieved 99% customer satisfaction on learning programs by utilizing data-driven insights and collaborating with cross- functional teams.

Orlando, Florida, United States

• Directed a team of 12 sales trainers and performance coaches, supporting 2500 retail sales employees across multiple regions.
• Improved sales results by 30% and decreased new hire attrition by 25% through innovative new hire programs.
• Created a robust portfolio of learning solutions, increasing performance engagement and capability by 45%.
• Facilitated the creation of an advanced real-time analytics dashboard for training KPIs, saving 7,500 hours and $300,000 annually.
• Partnered with C-suite executives to identify leadership development needs, resulting in a 20% increase in productivity.
• Overhauled sales training with CRM software integration, leading to a $6M increase in quarterly sales revenue.

• Elevated new hire and existing team performance through comprehensive training and development programs.
• Developed an award-winning instructor and performance coaching team, leading to top-tier sales performance.
• Launched a comprehensive L&D strategy for Sprint within Sam’s Club, increasing revenue by 27% and new line activations by 350%.
• Orchestrated a talent identification program accelerating high-potential employee placement, reducing recruitment costs by 30%.
• Implemented corporate-wide training and development programs addressing leadership, business acumen, and human capital management.

• Managed project cycles for the setup of over 25 offshore call centers within tight timelines.
• Adapted training materials for regional needs, increasing training efficiency by 25%.
• Spearheaded the creation of a global new hire program, increasing performance by 20%.
• Built relationships with vendor teams to ensure systems, processes, staffing, and workforce planning met company standards.

• Delivered job-specific training, enabling employees to meet objectives.
• Managed HR Training Internship Program, developing 10 Trainer Interns.
• Developed retention-focused training program, saving $10M annually.