Alison Taylor Email & Phone Number

Nashville, TN, US

Alabama, United States

• Orchestrated 36% increase in company profitability per contract within 3 months.
• Established framework for increased cohesion between departments, resulting in efficiency improvements of 48% over baseline.
• Maintained ownership of department scheduling, calendar maintenance and group travel arrangements, as well as planning and coordinating department meetings.
• Produced consistent results exceeding established budgets and deadlines while working as part of a team.
• Embodied excellent customer service through client support via phone, email and in person communication, resulting in increased customer retention.
• Championed consumer feedback program, resulting in 17% boost in customer satisfaction ratings.

Alabama, United States

• Produced consistent results exceeding established budgets and deadlines while working as part of a team, resulting in 8 different department records set within 8 years.
• Created documents to enhance efficiency, compliance to policy and uphold company ethics.
• Well-versed in various software platforms and CRM’s working in conjunction; including CDK, ALTS, Elead and Darwin.
• Embodied excellent customer service through client support via phone, email and in person communication, resulting in increased customer retention.
• Championed consumer feedback program, resulting in 17% boost in customer satisfaction ratings.
• Established framework for increased cohesion between departments, resulting in efficiency improvements of 48% over baseline.

Alabama, United States

• Rendered time sensitive information to attract and retain increased customer base.
• Furnished exemplary service and follow through to ensure repeat business.
• Managed an average of 65 opportunities per month, sustaining above average rates of return.
• Embodied excellent customer service through client support via phone, email and in person communication, resulting in increased customer retention.
• Mastered CRM platform to create and maintain accurate customer records.

Alabama, United States

• Embodied excellent customer service through client support via phone, email and in person communication, resulting in increased customer retention.
• Rendered time sensitive information to attract and retain increased customer base.
• Furnished exemplary service and follow through to ensure repeat business.
• Managed an average of 65 opportunities per month, sustaining above average rates of return.

United States

• Provided clerical and administrative support to optimize workflow procedures in the office; and assisted colleagues and executives by supporting them in planning events and distributing information.
• Facilitated fund raising efforts, including verbal and written communications and donation processing, resulting in an 8% increase in overall donations.
• Interfaced with public daily in multiple modalities to disseminate information, coordinate activities and address concerns.
• Collaborated with district executives to organize events and assemble projects and mailings.
• Organized donation records by contributor, amount and source.

St Louis, Missouri, United States

• Promoted organizational and clerical clarity to provide professional support to the grant research and writing process of a busy tenured professor.
• Handled extensive clerical responsibilities including dictation, manuscript editing and maintaining correspondence, often working independently on established tasks.
• Implemented an optimized system for adhering to deadlines, including research, writing and monitoring of grant applications, resulting in 5% increase in research funding.
• Expansive utilization of databases and internet resources to compile background for applicable research studies, often requiring substantial multitasking.