Creative system hobbyist by heart, client advocate and support specialist by profession. I have learned numerous skills over my career in the technical spectrum, and continue to learn more through professional exposure and personal interest in Troubleshooting with Postmortem/Root Cause Analysis.I provide an A+ client experience, and strive to be a client advocate. Optimal troubleshooting skills, with regards to Technical Service, Audio Visuals Systems, Data Security and other Diagnostic skills.I have managed multiple projects and deliverables at the same time based on prioritization while adapting within SLA time but I have a insane urge to learn so I can better my self and others experience. With that being stated over-seeing the daily operation, researching the hottest trends and best methods to make both client and server experience fulfilled with minimal "loss" drives me to exceed performance expectations with the hopes of gaining more probability to learn and grow within an organization that elevates me into new skill sets.Specialties: Troubleshooting, Audio Visual System Design, RMA, Technology Enthusiast, Reverse Engineering, Support and Event Log Extraction
Listed skills include Project Management, Microsoft Office, Computer Hardware, Sales, and 46 others.