Rishav Roy Email and Phone Number
Rishav Roy work email
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Rishav Roy personal email
Resourceful individual with 6 plus years of exceptional background spent in the Customer Relations industry. Skilled in impact delivery of projects – including ideation, problem-solving, developing execution plan, Sales and Client Handling, Requirements Analysis, Customer Relationship Management (CRM), Management, Leadership, and Outsourcing. Experienced Communication Coach with a demonstrated history of working in the information technology and services industry.• Hands on experience in Sales, Client Management, Training and L&D• Energetic, focused and self-motivated professional• Effectively utilize my expertise by giving maximum of my skills with dedication and devotion.• Excellent ability to understand business needs and desire to be successful in all endeavors.• I am a Self-motivated, hardworking and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.• Good at organizational and time-management skills.
Fareportal
View- Website:
- fareportal.com
- Employees:
- 2659
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AssessorFareportal Jan 2022 - PresentGurugram, Haryana, India
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Program AdvisorGreat Learning Sep 2020 - Jul 2021Great Learning is of an Inside sales specialist.Key Responsibilities :- 1) Driving inquiries & admissions for the online/blended learning program of Strategic Digital Marketing and mainly looking after entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program2) Ensuring achievement of weekly and monthly targets.3) Own end-to-end impact delivery of projects – including ideation, problem-solving, developing execution plan, implementation and process stabilization.4) Partner with relevant stakeholders to drive cross-functional initiatives and deliver project outcomes.5) I am responsible for counseling experienced professionals via call, email or in-person on which course will be useful to their career progression and suggest the best options. -
Communication CoachFareportal May 2018 - May 2020Gurgaon, IndiaCommunication Coach with a demonstrated history of working in the information technology and services industry.Key Responsibilities :-1) Hands on experience in Learning & Development Team delivering projects on Soft Skills, People Development, Error Reductions, and Process Improvements, and Process Transitions. 2) This has specified a great exposure in end to end training related activities as a Communication Expert. 3) To identify performance related issues by using strategic tools which provides customize solutions and matches client KRA's has been part of my job. 4) Throughout my tenure, I have been working with different clients, geographies & different cultures which has helped me in providing seamless knowledge transfer, manage large teams with my coaching & leadership qualities.
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Sr. Customer Care ProfessionalAmerican Express Apr 2016 - Jan 2018Gurgaon, IndiaKey Responsibilities :- 1) Client management2) Dealing with AMEX Clients (AMEX card members) and help them to resolve their queries or disputes.3) Providing resolution (OCR) and maintaining OCR rate as 100 % , ensuring the quality.Dynamic professional with prolific experience in project management, migration, disputes, B2B payment processing, metric management & back office operations. -
Engineer - Product SupportHcl Technologies Aug 2014 - Mar 2016Key Responsibilities :-Responsible for providing support to the trainees of the company for desktop related issues & network faults, installing operating system in the desktops/laptops and installation of various software's like Microsoft Office, Microsoft Visual Studio, Cisco Packet Tracer, etc.Hands on experience in Customer Relationship Management Customer Handling, Relationship Building, Customer Grievance Handling, Client Retention.
Rishav Roy Skills
Rishav Roy Education Details
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De Nobili School Dhanbad
Frequently Asked Questions about Rishav Roy
What company does Rishav Roy work for?
Rishav Roy works for Fareportal
What is Rishav Roy's role at the current company?
Rishav Roy's current role is VNA Coach and Assessor.
What is Rishav Roy's email address?
Rishav Roy's email address is ri****@****ess.com
What schools did Rishav Roy attend?
Rishav Roy attended Delhi Public School - India, De Nobili School Dhanbad.
What are some of Rishav Roy's interests?
Rishav Roy has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Rishav Roy known for?
Rishav Roy has skills like Management, Team Management, Vendor Management, Project Planning, Strategy, New Business Development, Outsourcing, Program Management, Strategic Planning, Business Strategy, Customer Relationship Management, Customer Service.
Who are Rishav Roy's colleagues?
Rishav Roy's colleagues are Ashwani Jha, Jaison Varghese, Manoj Prasad, Deepak Arya, Prakash Mishra, Mohsinkhan Pathan, Sadiq Ali.
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Rishav Roy
Strategic Change Analyst@Hsbc || Pgdm@Great Lakes || Dslc || Ex-Manager Claims (Tata Aig) ||West Bengal, India -
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