Rishi Kumar Email & Phone Number

With over 20 years of experience in the financial services industry, I am a result-driven and influential senior professional who excels in fueling next-level operations at the strategic level across the global operations domain. I am currently the Sr. Manager at Silverskills Private Limited, a leading provider of business process outsourcing solutions to clients worldwide.As a Lean Six Sigma Green Belt & Black certified professional, I have successfully integrated and implemented a wide range of process enhancement initiatives, changes, and transformations from scratch, resulting in improved efficiency, quality, and customer satisfaction. Have demonstrated expertise in F&A, global mobility, operational leadership, managing and mentoring a team of over 100 associates and delivering on key performance indicators and service level agreements. Experience lies in advisory, policy making, compliance, operations, risk and quality, technology transformation etc., showcasing efficiency in the areas of expatriate & global mobility processes, internal audit, P2P operations, implementation of robust MIS systems and international process transitionInstrumental in leading large teams in the development of numerous projects ranging from concept development, managing business issues and overseeing feasibility analysis; adept at managing process development cycle to implement aggressive cost saving techniques, bolster productivity levels and enhance system functionalityA big-picture thinker, strongly focusing on shaping future of operations through periods of significant growth or change, implementing robust strategies and garnering leadership skills to assist businesses navigate their transformation journeys and unlock new business valuesPortraying success in striving and delivering Management objectives by developing short-term and long-term strategies in order to generate sustainable business & revenue flow, managing workforce, enhancing productivity and operational excellence Possessing innate leadership skills to manage stakeholders and supporting professional development of a talented and enthusiastic team to deliver as per KPIs/SLAs within a highly regulated environmentSupply chain management experience within AP processing encompasses optimizing workflows, fostering vendor relationships, and implementing cost-saving strategies. I've streamlined operations, ensured compliance with regulations, and driven efficiency improvements, resulting in enhanced financial performance for the organization