Rita Moore Email & Phone Number
Who is Rita Moore? Overview
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Rita Moore is listed as Lead Release Train Engineer at Protective Life, a with 3252 employees, based in St Louis, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Rita Moore.
Rita Moore previously worked as Lead Consultant at Infosys and Senior Agile PMO Director at Protective Asset Protection. Rita Moore holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Maryville University Of Saint Louis.
Email format at Protective Life
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About Rita Moore
My passion is connecting business strategy through execution to exceed company & customer objectives. I thrive engaging business leaders and delivery teams to achieve successful outcomes. * Lean Six Sigma* Scaled Agile* Change Agent* Digital Transformation* Value Delivery* Collaborative Leader* Portfolio Management* Program Development* Conflict Resolution* Vendor Management* Client Relations* Talent Development* Executive Influence* Contract Negotiation* Mergers & AcquisitionSoftware: Microsoft Office (SharePoint, Word, PowerPoint, Excel, Visio), Azure DevOps, Jira
Rita Moore's current company
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Rita Moore work experience
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Lead Consultant
Current
Senior Agile Pmo Director
Transformed traditional PMO into continuous delivery programs to balance large projects with short term customer & company priorities. Oversaw portfolios, delivery team sourcing & ROI. (Position Eliminated Due To RIF)* Consolidated Program Management of 3 acquisitions to a single company portfolio* Increased employee engagement quarter over quarter using retrospectives & creative feedback methods* Improved delivery time by 25% using Lean Agile delivery processes* Grew future leaders through mentorship and training Agile methodologies for continuous feedback/delivery* Integrated 40% of Product Delivery Teams resulting from acquisitions by aligning to value drivers* Decreased project tracking costs $40K annually through standardization of Azure DevOps
Associate Director Technology-Channel Enablement
Led commission platform migration from 3+ legacy systems to SAP and established Human Assist UI Standards for Integrated Agent Tools in support of Omnichannel experience.*Managed $8B annual commissions platform migration in coordination with 12 agile teams* Initiated multiple backlogs, training and staffing for newly formed teams* Mentored and transitioned Product team responsibilities across 30+ cross trained resources * Created training for cross skilling 250+ Wireless Reps on streaming entertainment service support* Two-time President's Award Winner and High Performer
Associate Technology Director
Led Digital Design & Optimization team for DIRECTV, U-verse, DTV NOW for application Troubleshoot & Resolve* Improved technical troubleshooting within myATT app 40%* Negotiated/Managed Infosys & Nokia vendor contracts
Technical Support Area Manager
Led Digital Messaging Application & Analytics Team responsible for Chatbot capabilities, authenticated SMS, & accompanying cost reductions* Achieved $1.5M annual cost reduction for troubleshooting support* Optimized Robocall/text compliance by establishing 3 comprehensive audit processes
Senior Technical Manager/Tools & Technology
Managed cross functional troubleshooting (Care) IVR team for Consumer segment* Drove $2M annualized cost savings for human channels in Consumer tech support* Initiated RFI/RFP for BehavioralAnalytics IVR's
Senior Vendor Manager/Specialist
Managed ~3K BPO (Convergys, Sutherland, Cognizant, Infosys, Accenture) agent resources U-verse technical support* Standardized 8 KPI's aligned to Critical to Quality (CTQ)* Delivered 6 crucial Service Level Agreements supporting E-911 teams
Senior Sales Channel Account Manager-Mo, Ar, Ok & Ks Region
Led multi-state sales team to recruit, contract and train 3rd party companies to promote and secure AT&T contracts with business customers* Exceeded 150% of sales target annually
Billing/Audit Implementation Manager
Conducted billing audits for Midwest business customers to ensure client satisfaction* Developed & implemented rules of engagement processes to decrease processing time, increase reliability & automate audits by product for savings of >$250K annually
Marketing Manager-Business Smart Moves
Initiated contracts with commercial real estate firms across 4 state (MO, KS, AR & OK) territory* Achieved 200% of annual sales target
Colleagues at Protective Life
Other employees you can reach at protective.com. View company contacts for 3252 employees →
Dylan Faust
Colleague at Protective LifeGreater Birmingham, Alabama Area, United States
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Jamelle Mason
Colleague at Protective LifePleasant Grove, Alabama, United States
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Ashley Carlisle
Colleague at Protective LifeGreater Birmingham, Alabama Area, United States
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Daniel Johnston
Colleague at Protective LifeGreater Birmingham, Alabama Area, United States
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Tad Horst
Colleague at Protective LifeEugene, Oregon, United States
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Sydney Rowell
Colleague at Protective LifeBirmingham, Alabama, United States
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Darlene Yancey
Colleague at Protective LifeBirmingham, Alabama, United States
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Meredith Buckner
Colleague at Protective LifeBirmingham, Alabama, United States
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Bobbie Headley
Colleague at Protective LifeMontevallo, Alabama, United States
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Keith Dubay
Colleague at Protective LifePortland, Oregon Metropolitan Area, United States
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Rita Moore education
Master Of Business Administration (M.B.A.), Business Administration And Management, General
Bachelor Of Arts - Ba, Architecture, Interior Design And Marketing
Frequently asked questions about Rita Moore
Quick answers generated from the profile data available on this page.
What company does Rita Moore work for?
Rita Moore works for Protective Life.
What is Rita Moore's role at Protective Life?
Rita Moore is listed as Lead Release Train Engineer at Protective Life.
Where is Rita Moore based?
Rita Moore is based in St Louis, Missouri, United States while working with Protective Life.
What companies has Rita Moore worked for?
Rita Moore has worked for Protective Life, Infosys, Protective Asset Protection, and At&T.
Who are Rita Moore's colleagues at Protective Life?
Rita Moore's colleagues at Protective Life include Dylan Faust, Jamelle Mason, Ashley Carlisle, Daniel Johnston, and Tad Horst.
How can I contact Rita Moore?
You can use AeroLeads to view verified contact signals for Rita Moore at Protective Life, including work email, phone, and LinkedIn data when available.
What schools did Rita Moore attend?
Rita Moore holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Maryville University Of Saint Louis.
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