Rita Reed

Rita Reed Email and Phone Number

Owner at Classic Customer Experience Consulting @
Rita Reed's Location
Greater Chicago Area, United States
Rita Reed's Contact Details

Rita Reed personal email

About Rita Reed

With over 20 years of experience, Rita is considered an expert in developing "classic" training to maximize customer and guest experiences.

Rita Reed's Current Company Details
Classic Customer Experience Consulting

Classic Customer Experience Consulting

Owner at Classic Customer Experience Consulting
Rita Reed Work Experience Details
  • Classic Customer Experience Consulting
    Independent Business Owner
    Classic Customer Experience Consulting Jul 2018 - Present
    Greater Chicago Area
    Provide consulting and customized training that focuses on shaping the customer's experience using strategies that increase emotional intelligence. Target clients include hospitality, corporate, retail and healthcare companies seeking guidance in optimizing face-to-face customer interactions.
  • Fairmont Chicago Millennium Park
    Concierge
    Fairmont Chicago Millennium Park Aug 2015 - Jul 2019
    Chicago, Illinois
    Provide business travelers and tourists with hotel services, local events, restaurant and venue options
  • Stage Presence
    Executive Consultant, Actress
    Stage Presence Jan 2005 - Aug 2015
    Provide customer service consulting and motivational speeches to corporations and hospitality industry. Also perform television and radio commercials, corporate training films, print advertisements. .
  • At&T
    Director, Employee Culture Development
    At&T 1997 - 1999
    Greater Chicago Area
    Direct report to AT&T's president as internal consultant. Developed a "dynamic" employee culture to maximize customer satisfaction.
    View
  • At&T
    Director Customer Service
    At&T 1990 - 1999
    View
  • At&T
    Regional Director, Customer Service
    At&T 1995 - 1997
    Managed 5 customer service call centers in Ohio and Indiana
    View
  • Ameritech Cellular
    Director, Customer Service - St. Louis, Mo.
    Ameritech Cellular 1994 - 1995
    Led successful transition of Cybertel Cellular in St. Louis into Ameritech culture.
    View
  • Ameritech Cellular, Illinois Market-
    Director, Customer Service
    Ameritech Cellular, Illinois Market- 1991 - 1994
    Managed Ameritech's first cellular service center in competition with Cellular One, the only other cellular company in Illinois
    View

Rita Reed Skills

Motivational Speaking Training Employee Training Leadership Development Customer Satisfaction Customer Service Coaching Call Centers Hotels Leadership Team Building Public Relations Tourism Consulting Recruiting Management Strategy Strategic Planning Marketing Team Leadership Organizational Development Advertising

Rita Reed Education Details

Frequently Asked Questions about Rita Reed

What company does Rita Reed work for?

Rita Reed works for Classic Customer Experience Consulting

What is Rita Reed's role at the current company?

Rita Reed's current role is Owner at Classic Customer Experience Consulting.

What is Rita Reed's email address?

Rita Reed's email address is rr****@****aol.com

What schools did Rita Reed attend?

Rita Reed attended Roosevelt University.

What skills is Rita Reed known for?

Rita Reed has skills like Motivational Speaking, Training, Employee Training, Leadership Development, Customer Satisfaction, Customer Service, Coaching, Call Centers, Hotels, Leadership, Team Building, Public Relations.

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