• Implementation of Training Roadmap for 10 batches of new hires to ensure delivery of exemplary guest experiences• Direct oversight of individual performance reviews and development plans, leading to period-to-period actual sales of 130% to plan throughout FY21/Q1

• Product (Visual Merchandising) Lead• Empowered a team of 26 educators in delivering seamless product knowledge and WoW merchandising strategy• Rallied collective team performance by utilizing Power BI reporting to strategically correlate retail performance metrics with closing period-to-date and quarter-to-date financial goals

• Key team player in the conceptualisation, production and distribution of FY20/Q2 Nationwide Campaign collaterals• Headed CooperVision’s pilot launch of its long-term Independent Outlet (IO) Strategy (Managed an assigned capex budget of USD116k to kickstart strategy execution)• Executed timely Covid-19 Response to support trade partners through a Direct-Patient-Delivery (DPD) Launch• Tracked key competitor initiatives, pricing strategies and digital presence• Oversaw procure-to-pay cycle (Oracle system)

Toured professionally with Ballet Central (professional touring company) during the 2018 UK Tour — performed at 23 different venues, dancing lead roles in more than 30 performances around the UK.Ballet Central Tour: Performed Principal roles in works by Wayne McGregor (FAR), Matthew Bourne (Sleeping Beauty), Christopher Gable (Cinderella) and Jenna Lee (Black Swan)

Performed at the Classic BRIT Awards 2018 held at the iconic Royal Albert Hall in London to a sold out paying audience — danced to the live performance (‘Bluebird Suite’) of acclaimed Sony Music signed Pianist, Alexis Ffrench, accompanied by opera singer, Pretty Yende & the Royal Philharmonic Concert Orchestra. The success of the performance was well-received by a standing ovation.