Rita Williams Email & Phone Number

New Hampshire, United States

Greater Boston Area

*Support Client Relations Executives by providing Client-facing reporting/analysis/training materials*Ongoing Client communications including conference calls/Sales Rep on boarding*Field Client communications and respond/distribute appropriately*Manage, create and organize materials required to deliver BAO Services efficiently*Create reports, analyze data, and make appropriate recommendations*Use software, systems, and reporting tools effectively*Manage/multitask multiple and competing priorities*Effective communicator, verbal/written form, at all levels of the organization*Understand process/workflow dynamics, and identify/execute areas for improvementhttps://www.baoinc.com/

Greater Boston Area

We are focused on small to medium sized Biotechnology, Pharmaceutical or Medical Device companies who are anticipating growth and need short-term or part-time solutions either onsite or virtual to insure your companies hiring needs are meet. We have extensive experience with managing multiple open job orders while interfacing with hiring managers for all levels of team members. We can also offer our clients Applicant Tracking System (ATS) Identification, implementation and training to insure after the project is complete that you, the client, is left set up for success.

Windham, New Hampshire

Supported 20 existing client accounts

Windham, New Hampshire

Supported team of 10 recruiters

Woburn, Massachusetts

Responsible for the recruitment of management level talent (District Managers, General Managers, Assistant Managers, Supervisors) to join our family owned franchise, as we continue the development of 3 well known brands and we embark on growing a new brand in the Greater Boston area. Train and support hourly Associate, Crew and Team Member staffing in all 55 locations.

Sourcing and recruiting restaurant managers for over 65 clients nationwide. Networking and nurturing relationships with 4-10 clients to truly understand their staffing needs. Networking and developing authentic relationships with candidates to find a long term career fit,

Independently owned upscale casual full service restaurant with a sister company (The Drinkery) which serves retail craft beer and wine. Offering tapas style menu in an intimate setting serving craft beer (draft and bottle) and wines with a focus on locally sourced food and beverages. Assisted with new restaurant opening as part of opening team. Hired on as a floor server and quickly jumping over to the bar. Became the only full time employee running the entire floor myself during lunch shifts. Monthly meetings to learn new beer and wine selections. Took it upon myself to work closely with the chef for extensive menu knowledge and upselling purposes. Updated fellow coworkers as they arrived for shifts. Created daily tasks checklists and updated daily specials board. Provided myself as a tool for other coworkers to continue learning and training. Noticed for leadership role.

Independently owned fast casual Italian restaurant serving wood fired pizza, wings, pasta dishes and much more. Beer and wine served in an intimate setting. Started as Counter Help and quickly advanced into a front end supervisor position within 2 months. Responsible for counter help (5-6 individuals). Then took it upon myself to cross train in all areas, receiving 3 promotions as I became a prep cook, line cook and started taking on KM's responsibilities. Inventory & Ordering (daily order and weekly order / food, beverage & beer/wine) Key Holder - Opens/Closes (setting up drawers and cashing out, held cashiers accountable for drawers)Scheduling of 10-15 individualsGuest relations and complaint resolutionRecruiting, interviewing, hiring and training Coaching, counseling, terminations and departures Assist with payrollMarketing within local community to increase salesMarketing (with samples) for increased catering sales to businesses in surrounding townsLead from the line always scheduling myself into one or multiple positionsCross trained on all stations, ability to fill in wherever needed and to train in all areasAssisted with large School Lunch account - orders, payments, execution, delivery and resolving any issuesLead by example with a positive and upbeat attitudeSales volume - $25k+ weekly

Phone Switchboard OperatorCustomer service, cash handling and car pick up for all repair shop customersFiling & organization of various information sensitive files for multiple departments (service, parts, sales & body shop)

Manchester, Nh

First point of access on all telephone communicationFiling, Billing, Title Transfers, Warranty Filing, Invoicing, Wholesales, Creating Excel Spreadsheets & Worksheets, Updating Daily Sales, Payroll Assistance, GAP Insurance claims

Hired on as temporary holiday help. Started as a hostess and cross trained to carry out position within 1 month. Cross trained into server role after about 2 months. Excellent hospitality to all guests, speed and efficiency daily, upselling food and beverages, strong attention to detail, high cleanliness standards and a positive, team attitude.

As a team member I was responsible for accurate and efficient prep, order completions and cleaning tasks. Offered supervisor role and took on some responsibilities (opens, closes - key holder, assisting with orders) but did not take on role due to availability. (was in college at the time)

Psychology, 3.44 Gpa

Education record