I thrive on helping position companies as market leaders through innovative technology product development. This focus and commitment have fueled my professional growth and contributions at Telstra, a $20+ billion/year, global telecommunications, IT, and entertainment enterprise based in Australia. I have been with Telstra for 17+ years, in multiple roles and currently hold the position of GENERAL MANAGER/AGILE PRODUCT OWNER, in the Managed Network Services Group.HOW I WORK: I believe in the power of teamwork and the benefits it can deliver to company operations. This means I concentrate on building top-performing teams dedicated to achieving targeted results. However, it also involves establishing robust cross-functional partnerships to meet ambitious corporate goals that require cooperation from both nontechnical and technical groups. In short, I consider myself a bridge-builder within the organization, as well as a product management leader.MEETING THE BUSINESS CHALLENGE: I strive to instill a customer-first culture and attitude in my teams. Satisfied customers can serve as your best advocates. At the same time, I ensure that we keep the company’s objectives in mind and govern our actions accordingly. When we balance market growth, profitability, and customer satisfaction effectively, we achieve results we can take pride in.
