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Ritika . Email & Phone Number

Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe at Backbase
Location: Greater Toronto Area, Canada, Canada 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe
Location
Greater Toronto Area, Canada, Canada
Company size

Who is Ritika .? Overview

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Quick answer

Ritika . is listed as Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe at Backbase, a company with 791 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Ritika ..

Ritika . previously worked as Delivery Manager at Backbase and Senior Manager, Delivery & Outcome Management at President'S Choice Financial. Ritika . holds Masters In Management Analytics from Smith School Of Business At Queen'S University.

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Email format at Backbase

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Backbase

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Profile bio

About Ritika .

Ritika is a results-driven strategic leader with wealth of experience spanning over 14 years, specializing in successful execution of complex IT projects in Banking industry. What distinguishes Ritika is her exceptional ability to foster a "Launch Success" culture within teams.Ritika firmly believes that outstanding results stem from empowering high-performing teams and takes immense pride in mentoring and nurturing individuals to help them realize their full potential. Her focus extends beyond project delivery; she places a high priority on customer satisfaction, financial performance, and promoting cross-functional collaboration.She thrives on tackling complex challenges, collaborating with diverse stakeholders, and building trust across the board. With more than a decade of experience in banking & financial industry and a strong commitment to tech leadership, she has a proven track record of driving transformative change, delivering data migrations, and launching new banking products. She's passionate about driving efficiency and collaboration through continuous improvement, standardized processes, and impactful project management.Throughout her career, Ritika has consistently delivered exceptional financial results. She is known for her approach to addressing challenging situations with unwavering integrity, sound judgment, and informed risk-taking. Creating a collaborative and accountable work environment lies at the heart of her leadership philosophy.

Current workplace

Ritika .'s current company

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Backbase
Backbase
Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe
netherlands
Website
Employees
791
AeroLeads page
5 roles

Ritika . work experience

A career timeline built from the work history available for this profile.

Delivery Manager

Current

Canada

Feb 2024 - Present

Senior Manager, Delivery & Outcome Management

Toronto, Ontario, Canada

In my current role, I lead a team of Program Managers and Project Managers responsible for delivering complex programs aligned with the bank's key strategic objectives. My role involves collaborating with Business Owners, Product, Technology, and various cross-functional teams to strategically prioritize, plan, and execute initiatives. I drive business.

Jun 2021 - Jan 2024

Project Manager (Client - Td Bank)

Toronto, Ontario, Canada

I was leading team of Cloud and DevOps engineers in Enterprise Shared Service on Cloud & DevOps transformation initiatives. Along with Cloud and DevOps transformation, I had successfully driven multiple business transformation & infrastructure changes, partnering with multiple applications teams within the Channels segment.I have always advanced the idea.

Jun 2015 - Jun 2021

Technical Lead (Client - Pnc Bank)

Pune Area, India

My role as Technical Lead focused on translating technical requirements from various business problems; defined and quantified project scope, requirements, and evaluation criteria. Main role was to ensure project delivery while collaborating with different stakeholders. I was awarded the Star Performer for solving complex business problems and delivering.

Apr 2013 - May 2015

Developer (Client - Nortel-Ericsson)

Mumbai Area, India

Working as a developer, I worked on usability features for a customer in cellular technology (CDMA, 5G technology and fast features). My primary role included performing testing in controlled lab environments to test call features using mobile handsets and devices.

Nov 2009 - Mar 2013
Team & coworkers

Colleagues at Backbase

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2 education records

Ritika . education

Bachelor Of Engineering (B.E.), Computer Science, Distinction

Activities and Societies: Rotaract Club of Pune's Yuva, Bharatiyam - A National Level Technology Fest.

FAQ

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Quick answers generated from the profile data available on this page.

What company does Ritika . work for?

Ritika . works for Backbase.

What is Ritika .'s role at Backbase?

Ritika . is listed as Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe at Backbase.

Where is Ritika . based?

Ritika . is based in Greater Toronto Area, Canada, Canada while working with Backbase.

What companies has Ritika . worked for?

Ritika . has worked for Backbase, President'S Choice Financial, and Tata Consultancy Services.

Who are Ritika .'s colleagues at Backbase?

Ritika .'s colleagues at Backbase include Brendan Mckee, Dasha Kovalova, Adeline Christina, Adam Schwarcz, and Pragati Singh.

How can I contact Ritika .?

You can use AeroLeads to view verified contact signals for Ritika . at Backbase, including work email, phone, and LinkedIn data when available.

What schools did Ritika . attend?

Ritika . holds Masters In Management Analytics from Smith School Of Business At Queen'S University.

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