Ritika .

Ritika . Email and Phone Number

Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe @ Backbase
netherlands
Ritika .'s Location
Greater Toronto Area, Canada, Canada
About Ritika .

Ritika is a results-driven strategic leader with wealth of experience spanning over 14 years, specializing in successful execution of complex IT projects in Banking industry. What distinguishes Ritika is her exceptional ability to foster a "Launch Success" culture within teams.Ritika firmly believes that outstanding results stem from empowering high-performing teams and takes immense pride in mentoring and nurturing individuals to help them realize their full potential. Her focus extends beyond project delivery; she places a high priority on customer satisfaction, financial performance, and promoting cross-functional collaboration.She thrives on tackling complex challenges, collaborating with diverse stakeholders, and building trust across the board. With more than a decade of experience in banking & financial industry and a strong commitment to tech leadership, she has a proven track record of driving transformative change, delivering data migrations, and launching new banking products. She's passionate about driving efficiency and collaboration through continuous improvement, standardized processes, and impactful project management.Throughout her career, Ritika has consistently delivered exceptional financial results. She is known for her approach to addressing challenging situations with unwavering integrity, sound judgment, and informed risk-taking. Creating a collaborative and accountable work environment lies at the heart of her leadership philosophy.

Ritika .'s Current Company Details
Backbase

Backbase

View
Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe
netherlands
Website:
backbase.com
Employees:
791
Ritika . Work Experience Details
  • Backbase
    Delivery Manager
    Backbase Feb 2024 - Present
    Canada
  • President'S Choice Financial
    Senior Manager, Delivery & Outcome Management
    President'S Choice Financial Jun 2021 - Jan 2024
    Toronto, Ontario, Canada
    In my current role, I lead a team of Program Managers and Project Managers responsible for delivering complex programs aligned with the bank's key strategic objectives. My role involves collaborating with Business Owners, Product, Technology, and various cross-functional teams to strategically prioritize, plan, and execute initiatives. I drive business value, establishing a governance framework, overseeing the Triage & Prioritization process for roadmap planning, cost management, estimating, reporting, risk management, and supporting SR&ED (Scientific Research and Experimental Development) initiatives.
  • Tata Consultancy Services
    Project Manager (Client - Td Bank)
    Tata Consultancy Services Jun 2015 - Jun 2021
    Toronto, Ontario, Canada
    I was leading team of Cloud and DevOps engineers in Enterprise Shared Service on Cloud & DevOps transformation initiatives. Along with Cloud and DevOps transformation, I had successfully driven multiple business transformation & infrastructure changes, partnering with multiple applications teams within the Channels segment.I have always advanced the idea of business agility and helped team members and clients to embrace agile practices and mindset. Using a collaborative approach and meeting stakeholder expectations have helped me to maintain trust and strong business relationship with the customer.
  • Tata Consultancy Services
    Technical Lead (Client - Pnc Bank)
    Tata Consultancy Services Apr 2013 - May 2015
    Pune Area, India
    My role as Technical Lead focused on translating technical requirements from various business problems; defined and quantified project scope, requirements, and evaluation criteria. Main role was to ensure project delivery while collaborating with different stakeholders. I was awarded the Star Performer for solving complex business problems and delivering consistent results.
  • Tata Consultancy Services
    Developer (Client - Nortel-Ericsson)
    Tata Consultancy Services Nov 2009 - Mar 2013
    Mumbai Area, India
    Working as a developer, I worked on usability features for a customer in cellular technology (CDMA, 5G technology and fast features). My primary role included performing testing in controlled lab environments to test call features using mobile handsets and devices.

Ritika . Education Details

Frequently Asked Questions about Ritika .

What company does Ritika . work for?

Ritika . works for Backbase

What is Ritika .'s role at the current company?

Ritika .'s current role is Customer Success | Banking Portfolio | Digital Transformation | CSM® | SAFe.

What schools did Ritika . attend?

Ritika . attended Smith School Of Business At Queen's University, Bharati Vidyapeeth.

Who are Ritika .'s colleagues?

Ritika .'s colleagues are Akshuma Trivedi, Camila Luísa Farias De Lima, Jacek Walkow, Sushil Kumar Soni, Balázs Dömök, Ashmika Rapiti, Sebastian Palimąka.

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