Leader, Documentation
CurrentResponsible for the success of the team that handles documentation for products for service providers and webscalers/hyperscalers.
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@cisco.com
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1 phone found area 408
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Ritu Gupta is listed as Leader | Mentor | Passionate about all things documentation at Cisco, a with 91694 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at cisco.com, phone signal with area code 408, and a matched LinkedIn profile for Ritu Gupta.
Ritu Gupta previously worked as Leader, Documentation at Cisco and Technical Writer at Cisco. Ritu Gupta holds Bachelor Of Engineering, Electronics & Telecomm from Bharati Vidyapeeth.
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23 years experience and skills in writing, editing, training, and project management. Has experience and skills in dealing with ambiguity and complex information. Responsibilities include leading documentation teams and projects.Specialties: Writing, editing, and Doc project management; leading doc teams in an ambiguous environment; building stakeholder relationships; experience and expertise in transitioning documentation projects.Co-program lead for tcworld India, India's largest international conference for technical communicators.
Listed skills include Framemaker, Technical Editing, Project Management, Xml, and 14 others.
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Bengaluru, Karnataka, India
Responsible for the success of the team that handles documentation for products for service providers and webscalers/hyperscalers.
Bangalore
- Leading the documentation team for one of the service provider groups. Since this was an inherited product range, a large part of the responsibilities included stakeholder engagement, relationship building, and gaining confidence for the Doc team. Staying focused during changing and challenging times, providing guidance to the Doc team as well as communicating appropriately to the stakeholders is also part of my responsibility.- Authoring and updating technology guides and hardware guides in XML and FrameMaker.
Bangalore
Part of the cable documentation team, mainly authoring software guides in FrameMaker.
Currently leading the Partner Program Line of Business. Responsibilities include attending core team meetings, coordinating with stakeholders for schedules and deliverables, coordinating with localization project managers. I also perform the editor and writer roles for various other projects.
Part of the Information Development team. Responsible for leading documentation projects, writing, and editing documents such as User’s Guides, Reference Guides, Quick Install Guides, Compatibility Guides, and TechSheets, coordinating CD Artwork, and participating in process improvements.Tools Used- FrameMaker 7.1, WebWorks Publisher 7.0, Acrobat WriterAchievements- Received an On-the-Spot award for “Super Human Efforts.” This award was given to me for managing numerous projects simultaneously, and delivering these projects on time without compromising on quality.- Received recognition for raising the maximum number of defects on a product for a given release.- Received recognition as the “preferred editor” for editing assignments.
Mumbai
Part of the Global Publications group at the TCS-Hewlett Packard-NonStop Enterprise Division (HP-NED) account. Developing and Maintaining User Documentation• Developing online help using Microsoft Visual Studio .NET• Updating technical manuals (system administrator’s guides, programmer’s guides, user’s guides, et al) for every release at HP• Reviewing release documents (Softdocs, Hotstuffs, and Support Notes) for adherence to HP’s standards • Interacting with developers to understand software functionality• Developing checklists to review Release documents• Conducting training sessions for TCS associates in various technical writing-related areas• Was made Site Expert for writers at TCS. • Received letter of appreciation from Director of Information Product Development and Services (IPDS), HP-NED, for contribution to HP’s documentation efforts and work as the Site Expert.• Completed a release for the online help on schedule, using the .NET environment.
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Ritu Gupta works for Cisco.
Ritu Gupta is listed as Leader | Mentor | Passionate about all things documentation at Cisco.
AeroLeads has found 1 work email signal at @cisco.com for Ritu Gupta at Cisco.
AeroLeads has found 1 phone signal(s) with area code 408 for Ritu Gupta at Cisco.
Ritu Gupta is based in Bengaluru, Karnataka, India while working with Cisco.
Ritu Gupta has worked for Cisco, Dell R&D, and Tcs.
Ritu Gupta's colleagues at Cisco include Ghulam Sakhi Khaksar, Uday Nayak, Duru Emeka, Ramya Vasishta, and Ambati Pradeep Kumar.
You can use AeroLeads to view verified contact signals for Ritu Gupta at Cisco, including work email, phone, and LinkedIn data when available.
Ritu Gupta holds Bachelor Of Engineering, Electronics & Telecomm from Bharati Vidyapeeth.
Ritu Gupta is listed with skills including Framemaker, Technical Editing, Project Management, Xml, Technical Writing, Minimalism, Technical Documentation, and Manuals.
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