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John Rix is a Manager, Engineering Services at Pendo.io. He possess expertise in inventory management, spanish, supply chain management, customer service, leadership and 11 more skills. He is proficient in Spanish.
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Manager, Engineering ServicesPendo.IoRaleigh, Nc, Us -
Manager, Services EngineeringPendo.Io Feb 2024 - PresentRaleigh, North Carolina, Us
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Services Engineering Team LeadPendo.Io Apr 2022 - Feb 2024Raleigh, North Carolina, Us-Identify opportunities to address operational challenges and evolve team methodology in alignment with company core values-Provide high-level product direction and feature prioritization for a critical internal application built in Vue.js-Responsible for select client engagements
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Sr. Professional Services EngineerPendo.Io Feb 2022 - Apr 2022Raleigh, North Carolina, Us-Scope custom engineering solutions based on client requirements to confirm level of effort, set expectations, and provide a quoted cost-Meet with internal stakeholders and clients during the pre-sales phase to identify opportunities for engineering services to accelerate time to value-Drive efficiency in the services organization by creating reusable assets and frameworks as well as assist with the creation of new offerings
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Professional Services EngineerPendo.Io Jan 2021 - Feb 2022Raleigh, North Carolina, Us-Leverage frontend technologies to design custom software solutions, utilizing both internal Pendo libraries and 3rd party APIs across the full software development lifecycle-Provide consulting and advisory services related to the deployment of the Pendo platform
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Sr. Technical Success EngineerPendo.Io Jul 2019 - Jan 2021Raleigh, North Carolina, Us-Provide technical subject matter expertise for all offerings within the Pendo platform-Manage stakeholder expectations and build long-term trusted partner relationships-Collaborate with enterprise and commercial clients as a strategic and technical expert in leveraging Pendo to accomplish their business objectives
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Product SupportUservoice Jan 2016 - Jul 2019Raleigh, Nc, Us-Collaborated with product and engineering teams to define and execute improvements based on customer needs and resolve issues during the development phase-Saw issue resolution to completion by serving as liaison between all stakeholders including customers, developers, executives, and product designers -Created and maintained internal and external documentation resources -
Systems CoordinatorAseptia Technologies Mar 2015 - Dec 2015-Implementation of customer relationship management software and project management software to track productivity and spending-Responsible for accounts receivable and accounts payable
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Supply Chain AnalystWright Foods, Inc. Mar 2013 - Feb 2014-Developed a comprehensive purchasing model to minimize cost and meet demands of dynamic production schedule-Collaborated with vendors to create domestic and international shipping schedules to achieve just-in-time supply chain stability
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Inventory ManagementGreat Outdoor Provision Co. May 2011 - Feb 2013Raleigh, North Carolina, Us-Managed inventory at company headquarters using CounterPoint SQL software-Organized daily stock shipments to replenish store inventories state-wide
John Rix Skills
John Rix Education Details
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North Carolina State UniversityInternational Studies: Economy And Environment -
North Carolina State UniversitySpanish Language And Literature
Frequently Asked Questions about John Rix
What company does John Rix work for?
John Rix works for Pendo.io
What is John Rix's role at the current company?
John Rix's current role is Manager, Engineering Services.
What is John Rix's email address?
John Rix's email address is jo****@****ice.com
What is John Rix's direct phone number?
John Rix's direct phone number is +191967*****
What schools did John Rix attend?
John Rix attended North Carolina State University, North Carolina State University.
What are some of John Rix's interests?
John Rix has interest in Education, Arts And Culture, Environment, Economic Empowerment.
What skills is John Rix known for?
John Rix has skills like Inventory Management, Spanish, Supply Chain Management, Customer Service, Leadership, Accounts Payable, Software As A Service, Technical Support, Technical Writing, Web Development, Start Ups, Software Documentation.
Who are John Rix's colleagues?
John Rix's colleagues are Clint Gordy, Natalie Hawley, Bryon Christopher Coro, Jennifer Lehner, Nathan G., Joshua Lee, Richard Paez.
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