Riya Dobriyal Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Develop and manage a social media calendar and content strategy for the brand and execute it on all social media platforms including Instagram, Tik Tok, Facebook and LinkedIn.• Ensure CRM systems capture up to date purchaser information to ensure email campaigns are successful in reaching the target audiences.• Coordinates our digital marketing program, including SEM/SEO, email marketing, leadgeneration (via HubSpot), and content marketing

• Developed various and creative digital marketing strategies via virtual venues such as emails, social media, websites, and live events for their newly launched app.• Measured and reported performance of all digital marketing campaigns. • Drafted marketing materials and designs. • Tracked and measured AD performance and data.

Mississauga, Ontario, Canada

Waterloo, Ontario, Canada

• Developed communication, customer service, and problem-solving skills by dealing with the customer’s complaints and questions face-to-face. • Recommended different ways to improve the efficiency of the operations undertaken by the team. • Various administrative responsibilities include scheduling appointments, answering phones, and responding to general inquiries.

Waterloo, Ontario, Canada

• Designed, implemented, and monitored marketing activities aimed at acquiring and retaining customers across the area.• Managed, planned, developed, and executed different digital marketing strategies as per the needs of the business such as posts for social media, press releases, and POS materials. • Maintained various marketing campaigns and brainstorm to make new initiatives as per the needs of the business

Gurugram, Haryana, India

• Risk and Fraud Operations (RFO) experience with Westpac Group, an Australian bank.• Processed over 300 cases a day depending on the status of the customer's FTR account for non-digital product-ready customers. • Made Outbound Calls to confirm/reschedule about customer’s FTR account status. • Answered inbound phone calls pertaining to the status of an application or general customer inquiries.• Respond to instant live chat requests with colleagues and supervisors. Fully and accurately document all conversations and actions taken on each interaction.

Graduate Certificate, Strategic Marketing Communications

• Produce and coordinate visually compelling print and graphic, digital, and multi-media communications using industry-standard.

Bachelor'S Degree, Business Administration, Management And Operations

• Demonstrate aborting knowledge of integrated business information systems implementation in a business environment. • Demonstrate.