Riyas Kizhakkayil Email & Phone Number

• Network and Telecom Architect with 14+ years of experience across various Network and Telecom Technologies• Extensive experience as an Implementation and Design Consultant for Cisco Unified Communication(IP Telephony) and Video Collaboration, Telecommunication Integrations, Integrated Communication and Control System(Emergency Service), Call Center and Operator Consoles• Implementation Lead – Networks, Unified Communication, Video Collaboration, Call Center enabled to develop unique out-of-the box solutions, ICCS(Emergency Systems) for esteemed and strategic organizations in the region.Design Architect and Implementation lead for strategic Customers in the RegionTechnical Account Manager responsible for Business Proposals, Design&Pre-sales, Implementation and Support for strategic CustomersLeading the Implementation and Support Technical Experts for successful delivery of the projects and Supporting the customers with quality and high satisfactionsResponsible for providing support to customers to generate the Business proposals, RFPs and RFQsExtensive Implementation experience, Technical knowledge,Project Managment, analytical and troubleshooting skills on Cisco Technology portfolioExecuted number of prestigious and Complex projects which involved critical user/service migrations on different platforms and technologiesCisco CCIE Voice/Collaboration,Integrated Command and Control System(ICCS 999 Emergency Systems), VMware VCAP06, CCNP Voice,Worked on MS SQL,MS Exchange, Accredited ARC Engineer

Listed skills include Cisco Technologies, Cisco Ios, Cisco Call Manager, Networking, and 46 others.