Rizwan Awan Email & Phone Number

Guelph, Ontario, Canada

• Advise clients on financial products including mortgages, loans, and investment strategies to meet personal and business needs.• Lead sales and service activities, achieving customer experience goals while complying with legal and regulatory requirements.• Develop a strong community network, increasing branch visibility and referrals.• Provide training and support to branch staff on operational and sales effectiveness, contributing to team success.• Assisting branch manager with branch opening and losing procedures, key and combination custodian, daily ATM replenishment, override transaction and helping front live with day-to-day operations. • On Saturdays managing full branch operations without BM from opening till closing with two MSR (Teller).

Guelph, Ontario, Canada

• Coached and led a team to exceed sales targets by 15% year-over-year, while managing branch operations.• Improved team performance through coaching and development, recognized for consistently delivering high employee engagement.• Analyzed sales data to identify opportunities for growth, driving a 25% increase in product cross-selling.

Abu Dhabi

• Managed daily operations of a high-performing branch, exceeding sales targets and maintaining a 90%+ customer satisfaction score.• Led a team to ensure full compliance with regulatory and internal audit standards, consistently achieving satisfactory audit results.• Built and maintained relationships with high-net-worth clients, crafting tailored solutions to meet their financial goals.

Dubai, Uae

• Supported and guided a team of financial professionals in branch operations, lending, deposits, investments, and small business banking.• Collaborated with the Branch Manager to successfully implement business plans, focusing on enhancing Member Experience and achieving annual sales objectives.• Ensured operational efficiency and compliance with all regulatory and audit standards, including strict adherence to AML measures.

Canadian Securities Course, Canadian Financial Market, Economics And Securities.

Master Of Business Administration - Mba, Accounting And Business/Management