Rizwan Shaikh Email & Phone Number

Thane, Mh, In

Mumbai, Maharashtra, India

Point of contact between the client and key stake holders of the project for various activities like contract management,billing and other business proposals. Support Project Manager in project related activities which includes but not limited to Cost Budgeting, Revenue Management and Resource hiring and allocation.Revenue management includes Revenue growth and recognition by utilizing the resources to optimum level and looking out for the oppurtunities within the project.Responsible for timely billing,creation of invoices and sending it to clients for payment of services provided.Tracking of payments done.credit notes ,debit notes and collections made on daily basis.Maintain effective relationships with client to ensure smooth flow of all project related activities.Analysing contract amendments for new business opportunities to increase the scope of the project.Manage all the administrative task related to project ,such as infrastructure service requirements and maintainance of the same..Responsible for arranging all travel and visa related activities for the resources travelling across the globe.Distribution of all communications and minutes of meetings details across the management and stake holders.Working on escalations and replying to them with follow ups.All other basic activities related to project needs

India

(HR shared services group)Key Activities:Working on HRMS and ERP links like Employee self service for managing the data base of the employees across the organisation.Maintaining timesheets ,attendence and leave records data base of the associates.Sorting out the errors in data base for the associates and replying to them via tickets raised or Emails sent by them.Manage On-boarding for new employees and providing them with login account.Maintaining and updating HR-Payroll records.Supporting Associates in Project Management, billing of associates to vendors and clients.Follow up with resource management group for allocations of employees.Record keeping and maintaining appraisal and performance management issues for the associates.Solving claims, travel and finance issues for the associates.Working on escalations created by internal associates regarding there HR related issues.Responsible to maintain the SLA for the issues logged in by the associates and its resolution.Distribution of new communications related to HR updates and issues across the organisation and delivery centre

Key Activities:Responsible for production and Regular restaurant operations.Organizing and executing daily Sales improvement plans as per the management policy.Responsible for meeting daily sales targets and revenue plans.Responsible for performance, training, appraisal and growth of team members.Controlling financial transactions and preparing daily revenue reportsTraining the crew members and responsible for periodical training needs.Responsible for customer service and delight for retaining the customers.Handling customer queries,complaints and feedbacks.Fun at work for crew members.Maintaining records of salary and leaves for the crew

Undertook Training in all major departments like Front office, Food and beverage, Housekeeping, Sales, and Food Production.

Master'S Degree, Human Resources Management/Personnel Administration, General

B.Sc, Hospitality & Hotel Administration

Post Graduate Diploma, Human Resource Management