• Proposed process and service improvements, contributing to efficiency gains.• Collaborated with HQ and stakeholders to resolve queries, consistently meeting SLAs.• Maintained an organized contract repository and managed invoices related to payments.• Ensured timely client outreach for down payments and installments, minimizing delinquency.• Produced monthly and quarterly reports, providing insights to support management decisions.• Managed documentation processes through to sale closure, including receipt handling and agreement finalization.

• Consistently met and exceeded monthly individual sales targets for mutual funds and pension funds.• Cultivated and maintained strong client relationships, ensuring high retention rates and repeat business.• Drove sales growth by achieving set targets and goals, while effectively establishing, maintaining, and expanding the customer base.

• Identified and generated new business opportunities in untapped markets, driving company growth.• Communicated product information to clients with clarity and efficiency, fostering strong client relationships.• Proactively explored and identified new business areas, successfully converting potential opportunities into tangible business gains.• Maintained consistent communication and coordination with branch managers to ensure alignment and collaboration across associated branches.

• Played a key role in end-to-end contract management, from initiation to execution.• Analyzed and organized data, creating detailed Excel reports for invoice management and financial tracking.• Issued bills and invoices to the finance department of CMPAK/Zong, facilitating seamless billing operations.• Oversaw financial reporting and contract management, ensuring accurate and timely documentation.• Managed revenue recognition and billing processes for Zong invoices, ensuring alignment with contractual terms.• Conducted thorough contract reviews, ensuring compliance with pricing, payment terms, duration, and legal entities, effectively mitigating risks.

• Managed procurement of engineering equipment from local markets, ensuring alignment with project requirements.• Coordinated with both local and international clients for procurement processes, fostering strong business relationships.• Efficiently generated and processed purchase orders for approved requisitions, ensuring timely and accurate procurement.• Conducted initial analysis to shortlist potential suppliers, and subsequently issued RFPs/RFQs to vendors and distributors for the acquisition of goods.