Cloud Solution Specialist
Current
Dec 2023 - Present
AeroLeads people directory · profile
Roberto Amorim Email & Phone Number
Senior Support Engineer/Jira Administrator
at
SailPoint
1 work email found
@gvt.com.br
2 phones found area 453
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Support Engineer/Jira Administrator
Location
Curitiba, Paraná, Brazil
Company size
Who is Roberto Amorim? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Roberto Amorim is listed as Senior Support Engineer/Jira Administrator at SailPoint, a company with 1376 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a work email signal at gvt.com.br, phone signal with area code 453, and a matched LinkedIn profile for Roberto Amorim.
Roberto Amorim previously worked as Cloud Solution Specialist at Sailpoint and Senior Support Engineer at Atlassian. Roberto Amorim holds Master Of Science - Ms - Computer Science, Computer Networking Systems from Columbia University In The City Of New York.
Company email context
Email format at SailPoint
This section adds company-level context without repeating Roberto Amorim's masked contact details.
{first}.{last}@gvt.com.br
86% confidence
AeroLeads found 1 current-domain work email signal for Roberto Amorim. Compare company email patterns before reaching out.
Profile bio
About Roberto Amorim
Experienced Jira administration specialistExperienced customer support specialistExperienced Unix/Linux system administrator and shell script programmerExperienced network administrator (network security, infrastructure, routing, wireless networks)Master of Science in Computer Sciences - Columbia University (NY) - Computer Networking Systems
Listed skills include Linux, Unix, Shell Scripting, Windows, and 24 others.
Current workplace
Roberto Amorim's current company
Company context helps verify the profile and gives searchers a useful next step.
Sailpoint
9 roles
Roberto Amorim work experience
A career timeline built from the work history available for this profile.
Senior Support Engineer
- Working in a multicultural environment supporting customers from all over the world
- Troubleshooting and resolving escalated (L2) tickets
- Helping L1 agents with difficult issues
- Calibrating other agents technically
- Working on technical development plans to close agents' knowledge gaps
- Participating in all kinds of projects, meetings, audits
Jan 2021 - Jul 2023
Technical Support Specialist
- Analysis of issues and solution formulation respecting the SLA
- Troubleshooting, deep dives, stack traces, root cause analyses.
- 100% remote job in a multicultural environment
- Documentation
Jun 2020 - Jan 2021
Software Development Consultant
- Consulting implementation and adaptations to meet customers' demands with Oracle Retail applications (RPAS Suite)
- Shell script programming
- Process optimization
- Customer support
- Documentation
Nov 2016 - Mar 2019
Software Analyst
- Supporting and troubleshooting the computing systems in charge of billing and charging the company’s customers.
- Documentation of jobs and procedures within the systems.
- Due to the system’s importance, constant interface with other groups impacting its performance (database administrators, operating system support, hardware teams).
Oct 2013 - May 2014
Senior Software Analyst
- Monitoring and troubleshooting a Linux-based banking trades reconciliation application (TLM)
- Constant interfacing with application users and developers, as well as the night-shift team based in India (24-hour monitoring)
Mar 2012 - Jan 2013
Support Analyst
- Worked on the department responsible for controlling user access to the corporation’s computer systems resources (Access Admin);
- Creation, modification and deletion of user accounts in diverse systems (LAN, e-mail, VPN, SAP, Unix, Mainframe, etc);
- Development of a software tool (PowerShell) to query and delete user accounts in batch processing
Jan 2009 - Mar 2012
Systems Administration Trainee
- Support to the postgrad course Java Technology. Aided the teacher and students, performed PC maintenance and installed software applications;
- Maintenance and administration of a heterogeneous network composed of Windows, Linux and Solaris systems on x86 and SPARC hardware. Created the infrastructure for academic department: network and cabling, servers.
- Shell Script, PHP and HTML programming.
Mar 2007 - Sep 2008
Computer Systems Administration Trainee
- Unix systems administration (Solaris and Linux);
- PERL/PHP and MySQL programming;
- Development of a web-based software (PHP) for scheduling usage of company resources
Nov 2005 - Oct 2006
Team & coworkers
Colleagues at SailPoint
Other employees you can reach at sailpoint.com. View company contacts for 1376 employees →
EW
Eric W.
Colleague at Sailpoint
Dallas-Fort Worth Metroplex, United States
View →
HB
Harshavardhan Billa
Colleague at Sailpoint
Hyderabad, Telangana, India, India
View →
JC
Jake Crossin
Colleague at Sailpoint
Craigieburn, Victoria, Australia, Australia
View →
SB
Sanjana Bhute
Colleague at Sailpoint
Pune, Maharashtra, India, India
View →
YK
Yael Kadoshi
Colleague at Sailpoint
Greater Boston, United States
View →
SM
Shuya Matsumoto
Colleague at Sailpoint
Tokyo, Tokyo, Japan, Japan
View →
SK
Shiva Kameshwari
Colleague at Sailpoint
Hyderabad, Telangana, India, India
View →
AF
Andrew Ferguson
Colleague at Sailpoint
Hollywood, Florida, United States, United States
View →
NS
Niko Sail
Colleague at Sailpoint
Ecuador, Ecuador
View →
NK
Naresh Koorapati
Colleague at Sailpoint
Frisco, Texas, United States, United States
View →
Eric W.
Colleague at Sailpoint
Dallas-Fort Worth Metroplex, United States
View →
HB
Harshavardhan Billa
Colleague at Sailpoint
Hyderabad, Telangana, India, India
View →
JC
Jake Crossin
Colleague at Sailpoint
Craigieburn, Victoria, Australia, Australia
View →
SB
Sanjana Bhute
Colleague at Sailpoint
Pune, Maharashtra, India, India
View →
YK
Yael Kadoshi
Colleague at Sailpoint
Greater Boston, United States
View →
SM
Shuya Matsumoto
Colleague at Sailpoint
Tokyo, Tokyo, Japan, Japan
View →
SK
Shiva Kameshwari
Colleague at Sailpoint
Hyderabad, Telangana, India, India
View →
AF
Andrew Ferguson
Colleague at Sailpoint
Hollywood, Florida, United States, United States
View →
NS
Niko Sail
Colleague at Sailpoint
Ecuador, Ecuador
View →
NK
Naresh Koorapati
Colleague at Sailpoint
Frisco, Texas, United States, United States
View →
3 education records
Roberto Amorim education
Master Of Science - Ms - Computer Science, Computer Networking Systems
Graduation, Computer Networking And Systems Administration
Technologist, Computer Science
FAQ
Frequently asked questions about Roberto Amorim
Quick answers generated from the profile data available on this page.
What company does Roberto Amorim work for?
Roberto Amorim works for SailPoint.
What is Roberto Amorim's role at SailPoint?
Roberto Amorim is listed as Senior Support Engineer/Jira Administrator at SailPoint.
What is Roberto Amorim's email address?
AeroLeads has found 1 work email signal at @gvt.com.br for Roberto Amorim at SailPoint.
What is Roberto Amorim's phone number?
AeroLeads has found 2 phone signal(s) with area code 453 for Roberto Amorim at SailPoint.
Where is Roberto Amorim based?
Roberto Amorim is based in Curitiba, Paraná, Brazil while working with SailPoint.
What companies has Roberto Amorim worked for?
Roberto Amorim has worked for Sailpoint, Atlassian, Crossover For Work, Logic Information Systems, and Gvt.
Who are Roberto Amorim's colleagues at SailPoint?
Roberto Amorim's colleagues at SailPoint include Eric W., Harshavardhan Billa, Jake Crossin, Sanjana Bhute, and Yael Kadoshi.
How can I contact Roberto Amorim?
You can use AeroLeads to view verified contact signals for Roberto Amorim at SailPoint, including work email, phone, and LinkedIn data when available.
What schools did Roberto Amorim attend?
Roberto Amorim holds Master Of Science - Ms - Computer Science, Computer Networking Systems from Columbia University In The City Of New York.
What skills is Roberto Amorim known for?
Roberto Amorim is listed with skills including Linux, Unix, Shell Scripting, Windows, Hardware, Servers, Java, and Solaris.
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