With over 24 years of dedicated experience in Software Quality Assurance and Testing, I have honed my skills in designing and implementing comprehensive quality assurance tests that ensure the delivery of superior software products. My journey in this field has been marked by a steadfast commitment to excellence, a keen eye for detail, and a passion for continuous improvement.I began my career at CA Technologies, where I played a pivotal role in reducing support issues by 33% through the implementation of service packs and comprehensive testing procedures. My tenure there laid a strong foundation in various testing methodologies and mentoring junior staff.At ServiceLink, I further developed my expertise in functional requirements development and quality center utilization, contributing significantly to the enhancement of software in the mortgage industry. My ability to perform diverse testing types ensured robust and reliable software delivery.Smith Micro Software provided me with the opportunity to work on software for major wireless carriers, where I conducted functional, regression, and integration testing. My proficiency in tools like Spira Team and JIRA was instrumental in tracking and resolving defects, thereby ensuring the highest quality standards.Most recently, at Black Knight Financial Services, I have upheld a flawless record of zero known instances of bugs being released to client environments. My role involved collaborating closely with QA, developers, and project managers, reviewing test cases, and identifying critical areas for improvement. My efforts have been integral to optimizing production efficiency and lowering costs.Throughout my career, I have excelled in various technology skills including test script engineering, defect tracking, and database query planning. My ability to mentor junior staff and streamline testing and reporting processes has been a cornerstone of my professional success.Looking ahead, I aspire to leverage my extensive experience and technical proficiency to lead and inspire teams in achieving new heights in software quality assurance. My goal is to continue driving innovation and excellence in QA processes, ensuring the delivery of top-tier software products in an ever-evolving technological landscape.If you are seeking a seasoned QA professional with a proven track record of delivering high-quality software and a passion for continuous improvement, let’s connect. I’m always open to new opportunities and collaborations that challenge me to grow and contribute to impactful projects.
Listed skills include Testing, Sql, Enterprise Software, Sdlc, and 13 others.