Rich Klein Email and Phone Number

I am a People-Focused Executive, Leading High-Performing Teams to Deliver In-Demand Technology Solutions with Regularity and Reliability►Areas I Excel InI leverage my military experience, corporate IT leadership, and independent consulting skills combine to turn challenging technical projects into success stories. I have an innate ability to align technology with human behaviors to achieve success in an environment of constant change. As a trusted business partner, I am capable of executing new innovative product and technology launches, complex integrations, and digital/cultural transformations. I am a behavior leader who is versed in building effective teams across multiple geographies.►What Drives MeI pride myself in improving existing things and focus on making technology an “ally” rather than an “archrival”. I serve as a value delivery expert who partners with Product Development teams to create flexible portfolios that maximize customer value utilizing my broad background in FinTech, payment processing, telecom, healthcare, and defense. My emphasis is on frequent, iterative delivery confirms or refutes product and user hypotheses. I am known for fostering solid relationships with executives, internal teams, and customers. I structure work intake to embrace change in response to market conditions and maximize technology to facilitate the build/test/deploy process.As a transformational change agent, I am able to combine financial acumen and technical background to align to technical objectives with drivers of business profitability. I focus on strategic alignment resulting in value delivery with precision and reliability. As an accomplished Agilist, I introduce and advocate for DevOps, SRE, and Platform Engineering.